Freezing on Results Slide
Feb 03, 2020
By
Shane Dean
I have a video heavy course with a complicated quiz at the end. The quiz uses triggers to check two number inputs for the correct value then flips a true/false question to the correct answer and submits. After the quiz the user is directed to the results slide where randomly sometimes the module freezes with a spinning wheel mouse cursor. In the development console I get the following error:
Uncaught TypeError: Cannot set property 'value' of undefined
at eval (eval at refresh_status_display (/lms/gateway/quizlib/scorm_toc.cfm?empid=VANS46&crs_folder_url=%2FLTCInterRAIObsTool2306HTML&master_catalogue=2306&oppid=2299868:245), <anonymous>:1:45)
at refresh_status_display (/lms/gateway/quizlib/scorm_toc.cfm?empid=VANS46&crs_folder_url=%2FLTCInterRAIObsTool2306HTML&master_catalogue=2306&oppid=2299868:376)
at lms_object.api_to_lms (/lms/gateway/quizlib/scorm_toc.cfm?empid=VANS46&crs_folder_url=%2FLTCInterRAIObsTool2306HTML&master_catalogue=2306&oppid=2299868:368)
at scorm1x.Commit (/lms/gateway/quizlib/scorm_api.js:418)
at SCORM_CallLMSCommit (SCORMFunctions.js:1753)
at LMSStandardAPI.SCORM_CommitData [as CommitData] (SCORMFunctions.js:183)
at CommitData (API.js:389)
at Object.commit (app.min.js:3)
at Object.forceCommit (app.min.js:3)
at Object.courseComplete (app.min.js:3)
Nothing seems to fix the problem. I have rebuilt the results slide and still run into the problem. I have even rebuilt the module from scratch. Does anyone have advice.
1 Reply
Good morning, Shane!
I'd love to help track down the root cause of the spinning wheel. Are you comfortable with sharing your .story file with me for troubleshooting? If so, you can send it privately by using this link.
Also, are you seeing the freezing during preview or is it limited to the published output?
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