HELP. Lost audio on lengthy Screencast.
Mar 20, 2017
So I've utilized the "Record Screen" Feature many times in articulate and have always been able to capture the background audio. I've never messed with the audio settings while recording. Last week I made a screencast video that was over an hour long. This screencast has no audio in it. Is there a way to recover it? I inserted it as "Video on a single slide". The audio does not appear in this preview or the published version. I recorded the audio without headphones and relied on my laptop speakers.
1 Reply
Hi Jasmine - Looks like you reached out to our support team as well (01039595) and that Abel is assisting you. I would advise that you continue working with him. I also wanted to pop in and welcome you to E-Learning Heroes :)
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