HTML5 faded textbox

Jan 02, 2013

Hi,

I have published my storyline project to HTML5 and the right hand textbox is a faded black when they are supposed to be the same colour. The flash version is fine. Any ideas? Its the same on every of the 70 slides I have.

Thanks

Dan

6 Replies

Peter Anderson
Staff

over 11 years ago01/02/13 at 9:53 am (UTC)

Hey Dan,

Strange. Don't think I've seen this. Are you getting the same results when you try a different font? Think you'd be able to open a case so we can get a better look at what's going on? Thanks!

Dan Strong
Author

over 11 years ago01/03/13 at 2:24 am (UTC)

Hi Peter,

Yeah the font is Articulate Light, Just changed it to arial and its doing the same thing. I will open a case thanks!

Peter Anderson
Staff

over 11 years ago01/03/13 at 8:31 am (UTC)

Thanks, Dan

Dan Strong
Author

over 11 years ago01/10/13 at 3:33 am (UTC)

Hi I posted but not heard anything since last week saying it was being investigated, any ideas on a fix? My ref is ref:_00D30Txo._50040OC0eG:ref

Thanks

Peter Anderson
Staff

over 11 years ago01/10/13 at 7:36 am (UTC)

Hey Dan!

Thanks for checking back in. Just popped my head in on your case (00311467, for my reference), and it looks like it's still being reviewed by the QA team. I'll give it a nudge and let you know if I hear anything back. Your case manager, Sid, can also be a good resource to keep you updated via email. Thanks for the patience

Dan Strong
Author

over 11 years ago01/14/13 at 1:22 am (UTC)

Ok thanks Peter

HTML5 faded textbox

6 Replies

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