Hyperlink to document not working
Sep 24, 2012
By
Jill Freeman
Hi. I followed Jeanette's tutorial on how to add a hyperlink to a document, in this case a PDF (http://community.articulate.com/tutorials/products/adding-hyperlinks.aspx)
The PDF appears in the External Files folder in the published output, and I can open it from there. But absolutely nothing happens when I click the hyperlink in the published course. I have tried making individual hyperlinks to both the shape and the text, as well as a hyperlink to the the entire grouped object. I also created a button instead of a shape, and it does nothing when clicked also.
Any ideas before I submit a ticket? Thanks in advance - as usual, I am up against a deadline. :o)
4 Replies
I was stumped by this same issue some time back. You can't view PDF links if it's on your local computer or intranet. You have to post it to the net for them to work. If you go here you can test how it would function.
As Mathew says you really should test hyperlinking by either uploading your course to the web/intranet or by publishing to CD and using the .exe file to launch the course.
This is a browser security measure to protect your machine
Matthew, thanks so much for the link to the test server. I wish I had that years ago.
Phil and Matthew, you are right on that my problem was caused by not playing it from a web server or CD exe file. The PDF opens just fine on my website.
When Jeanette indicated the PDF is embedded in the course files, I just figured it should open after being published. NOW I remember that I had the same issue with the Attachments in Articulate Presenter.
THANKS for your awesome help!
You can also use services like Box.net for hosting downloads docs and other files. The free version is pretty loaded with functionality as is, but pro offers even more.
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