Hyperlinks added to multiple choice question feedback by choice statements aren’t retained.
Nov 30, 2015
As part of a module I'm building, I've creating a multiple choice quiz. Each quiz question is designed to provide specific feedback to the learner based on which choice the learner selects. In each feedback statement, I've inserted a hyperlink to a specific support resource available for the learner to review.
The problem occurs with the hyperlinks I've inserted into the feedback prompts. Although the hyperlink opens the correct URL during creation (i.e., when I click the Check Link icon), when I Preview or Publish my quiz questions, the hyperlinked text appears blue and underlined, but doesn't do anything at all on mouseover (i.e., the cursor does not change, and the link is not active). When I go back into my STORY file, the hyperlink I entered is totally missing from the feedback prompt. Any ideas what I'm doing wrong?
- Attached is a detailed "Steps to Reproduce" document that describes what I did to create the multiple choice question
- Attached is a sample STORY file that contains one multiple choice question
- I uploaded the same one-question sample to
on November 30, 2015.
7 Replies
Hi Wade,
The first thing to try off the top of my head would be a custom results slide. Rather than using the in-built feedback box, I'd try using a shape and text.
You don't have to break anything that you've built, just replace the feedback box with your own.
Let me know how you go.
Awesome, Jason! Not only did that work, but I also found that, if I inserted a hyperlink when in Slide View and selecting the appropriate Slide Layer, it worked, too.
Appreciate your help: thank you very much!
That's great. So glad it worked out :D
This is a very irritating bug, I hope Articulate looks into fixing it. I've put the links in through Slide view and through Form view, and I would guess that 60% of the time they break / disappear. And it's not consistent! Links that have been working for ages suddenly stop working when I haven't even opened that slide.
Hi, Sarah -- Thank so much for your response, and we will be certain to reply here in the thread with any additional information or updates we receive. And, if you would like to voice your opinion to our Product Development staff, you are always welcome to do so using this form to submit.
I wonder why this bug is still not fixed after 6 years???
Hello Sebastian,
Sorry to hear that you ran into this snag.
I did a quick test on my end using the attached sample file, and I can confirm that hyperlinks in the feedback layer all worked as expected. Would you mind testing the attached project file to see if you will get the same results as I did?
If the hyperlinks work for you, try checking to see if you have your triggers setup similar to the ones that I have in my test slide.
Let me know how it goes!