IE11 Problems
Apr 04, 2018
Hello!
I convinced my team to abandon Captivate 9 in favor of Articulate 360, but we've had tons of problems. Thankfully, we still have Cap 9 if things really go south.
In addition to a problem I just recently asked about (Identifier residue in Reporting and Tracking), my colleague and I are now coming across this problem:
Right now, no web objects, Engage interactions, embedded video from YouTube, etc. will play properly in IE11 when our projects are in Flash (our LMS doesn't support HTML5). They all leave a blank white space where the item should be until/unless the user rolls the mouse over that area. All of those things work perfectly in Chrome. Unfortunately, we can only use IE in the LMS.
I've done my due diligence and researched into this, but, for the most part, I see questions about fonts looking odd or something. That's not our problem; we get nothing on the screen unless the learner hovers over it. That doesn't seem very UX-friendly, and I hate to add text to each slide; the content should just...be there, right?
Also, I don't really know how to share any files with you since the problem is in our LMS.
Thanks for any help!
5 Replies
Heather, can you tell us the name of your LMS? Do you know of any other Articulate uses who use the same LMS?
We use SUMTotal. I do not know any other Articulate users who use the same LMS.
And it's not just the LMS; we have the same problem in Review.
Someone else is having a similar problem here, so I'm wondering if it's a bug of some sort.
Thanks, Shannon! That's my colleague. HA! We're trying a two-pronged attack.
HA, well that'll do it then!
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