Inconsistent Hyperlinks: 5 of 7 work
Sep 09, 2014
By
Kevin Dowd
Hello,
I've published a course in storyline (from my desktop to my desktop). The course is filled with hyperlinks, and whether or not they work is highly inconsistent. On one page, for example, 5 of the hyperlinks work and 2 do not. All of the settings are the same.
By "the hyperlinks don't work" I mean that when you roll over it and try to click on the text and acts like there isn't even a hyperlink there. I am viewing the course through my LMS.
Has anyone experienced this problem before? If so, how did you fix it? I tried removing the hyperlinks and adding again, and that worked for some - but the problem still persists on others.
Many thanks!!
Heidi
3 Replies
Are the links relative? Meaning, they may work from where your storyline file is but become broken once viewed from your desktop. The only real way to troubleshoot your problem is if you share your file.
I figured it out! For some reason, my 7 hyperlinks had about 20 triggers. Once I deleted all of the triggers and completely started over with the links, everything worked like a charm.
Thanks Douglas. It was when I cut down my project to one slide that I could share that I found the problem!
Thanks Heidi for the update and I'm glad everything is back to normal!
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