Incorrect Answer
Apr 12, 2017
By
Joy Thompson
Hello. After I publish my presentation, I go through it and answer the questions. If I choose the correct answer and click on "Submit" it jumps to the next slide (question slide) correctly...but if I choose the incorrect answer and click on "Submit" it doesn't do anything...if I click "Submit" again the standard "Incorrect" notice will pop up and then I can hit continue and it will jump to the next slide. Why do I have to hit the Submit button twice in order for it to go to the next slide?
10 Replies
This could happen if you have it set to 2 attempts and no retry layer, or a retry layer with malformed triggers.
How do you set the number of attempts? I'm working off of a template that someone else created and that person is no longer with my company. I'm trying to figure stuff out as I go. It looks the same (layer and trigger wise) as some of my other ones that are working correctly. Help!!
If you only have 1 attempt, an incorrect answer gets the Incorrect layer response when Submit is clicked. A correct answer gets the Correct layer. But when you give the user more than 1 attempt, then the correct answer gets the Correct layer, and only the last incorrect answer gets the Incorrect layer. All other incorrect answers get the Try Again layer.
In this example, I set the attempts to 2, which automatically created a Try Again response layer. But then I erased the Try Again response. It acts exactly like you describe: I have to hit the Submit button twice to get a response if the answer is wrong.
THANK YOU SOOOOOO MUCH!!! That fixed my problem.
Thanks for jumping in to assist here, Walt!
Ok so If I want to reset the answers and have the user try again, I need to do the following?
Create 3 attempts (at least)
First incorrect attempt (Try Again button appears)
User should return to the main slide and all answers are reset
User selects another incorrect answer (user returns to the main slide all answers are reset)
Final attempt is incorrect but now I want to show the user the correct answer.
I'd have to experiment, but I think the Review function might be what you want.
I think you nailed it Walt.
Helena - this can be set up via the results slide. You can even hide button until the attempts you mentioned above are completed to prevent confusion.
Hi Helena
do you mean you want the user to have 3 attempts at each question before they move to the next question or they complete the entire quiz and then have more attempts?
Thank you! I was having this issue and this was exactly what the problem was!
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