Has anyone noticed that when you have a faction (EX 1/2) in the notes section on a slide that if the fraction auto corrects into a small fraction (EX ½) that you get a publishing error when trying to publish?
My developer pointed it out to me when I was getting an error when publishing. When through the whole project. Delete the auto corrected fractions and BOOM... SUCCESS!
Just wanted to start a conversation about it because it was REALLY frustrating!
I don't see where anyone has reported this behavior before, so thanks for letting us know! I tried testing this in a new file, but I wasn't able to make the fraction autocorrect into a small fraction. Would you be able to share a screen recording of how you did that?
Ah, I see. Thanks for clarifying that. I copy/pasted a fraction from MS Word to Storyline, and I can see that the format stayed when I pasted the text into the Notes section. I was able to publish the file without Storyline crashing, so I'd be interested in getting a copy of your file so we can test it on our end. Would you mind sharing it with us here?
No problem at all. Feel free to send a small sample file that shows the issue to the link I shared above, and our Support Engineers will take a look. And please let me know if you do decide to open a case, so I can follow along as well. :)
6 Replies
Hey Nicholas!
I don't see where anyone has reported this behavior before, so thanks for letting us know! I tried testing this in a new file, but I wasn't able to make the fraction autocorrect into a small fraction. Would you be able to share a screen recording of how you did that?
I think my developer copied and pasted it from a document our SME shared.
njw
The format stayed whenever the copy and paste happened.
njw
Ah, I see. Thanks for clarifying that. I copy/pasted a fraction from MS Word to Storyline, and I can see that the format stayed when I pasted the text into the Notes section. I was able to publish the file without Storyline crashing, so I'd be interested in getting a copy of your file so we can test it on our end. Would you mind sharing it with us here?
Not at all! It is actually a really good course. But sadly I already corrected it. I can edit it again and send it over to you.
Hi Nicholas!
No problem at all. Feel free to send a small sample file that shows the issue to the link I shared above, and our Support Engineers will take a look. And please let me know if you do decide to open a case, so I can follow along as well. :)
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