Issues with resources when taking courses on a Mac
Oct 06, 2015
Hi! More and more of our employees are taking our elearnings, created by Storyline 2, on their Macs at home. Everything works great except for the resources embedded into the Resources tab. When our employees select any of the resources, it won't open in another tab and ends up interrupting their course. They can't go back to where they were - it kicks them out of the course and they have to go back in and start where the "Resume" place takes you, which is oftentimes the beginning of that scene. Is there a way to have the resources open in a new tab on Macs? Thank you so much!
1 Reply
Hi Keri,
Are you only seeing this on Macs? What browser are the users accessing the course in? Are you hosting in your LMS or web server?
If you want to share a link to the course, we can have some folks on our team test it out.
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