We don't have public documentation of that, but here is a link to our knowledge base, which includes documentation to issues we are aware of and any solutions or workarounds, if applicable.
Hello Kieran - This thread is a bit dated and some older solutions/threads have been archived. We do not have a public-facing list of issues at this time, nor did we then, the link was to the knowledge base. Looks like you already know how to find our community, so if you were hoping for some other resources, be sure to visit our home page here and click Resources.
When I put number in conditions StoryLine 2 and 3 change this number and no react for this conditions, that magic number is 742470.42 he change in 742470.44 or in nrbox 742470.438 meaby is more that magic numbers. Please help me or corect this bug.
I have another bug and I don`t know why is happen and why. If I working on another source I have another text format. I have the same fonts installed. It looks like font wos be bigger but I dont change font size. And my colege who working in this soure in another computer dont have problem with font. Even if I save source in my computer and I give him this source he dont have problem with fonts.
Has there been a solution to a published list of Known Issues?
The reason I ask... I found an article related to an issue that we discovered on 4/2.
The article lists the problem we discovered on 4/2 as a Known Issue on 1/3.
Between 1/3 and 4/1 we republished and migrated 480 modules to a new LMS.
But we did not KNOW about that KNOWN issue. Had we known, we could have been proactive and would not be looking at the possibility of republishing 480 modules.
If there is not a list - how would you suggest we keep up with KNOWN issues to prevent this in the future?
While we don't have a public index of bugs, we're here to help and offer free and unlimited technical support for everyone at this link. If there are known issues that affect multiple users, we provide updates right in eLearning Heroes
You can subscribe to the E-Learning Heroes forums, specific to products you use and even select to only see New Discussions. It'll be a lot of email notifications to sort through!
Discussions are sorted by when they were last updated or responded to and those will appear at the top, so there isn't a way to sort by initial date.
We'll let folks know if we do add a public bug database or notification system, but in the meantime, our Support team is happy to answer questions and work through any issues with you one on one.
17 Replies
I'm also curious about it.
Hi guys,
We don't have public documentation of that, but here is a link to our knowledge base, which includes documentation to issues we are aware of and any solutions or workarounds, if applicable.
Hope that helps!
That link isn't working
Hello Kieran - This thread is a bit dated and some older solutions/threads have been archived. We do not have a public-facing list of issues at this time, nor did we then, the link was to the knowledge base. Looks like you already know how to find our community, so if you were hoping for some other resources, be sure to visit our home page here and click Resources.
Hi Leslie! I confess I didn't notice the date of the original posts. Thanks for your help :)
When I put number in conditions StoryLine 2 and 3 change this number and no react for this conditions, that magic number is 742470.42 he change in 742470.44 or in nrbox 742470.438 meaby is more that magic numbers. Please help me or corect this bug.
Hello Johny - I apologize, but I'm not understanding what issue you are trying to report here.
Could you share a bit more information and perhaps a .story file for us to take a look?
Zmienna liczbowa powyżej 540000 nie zapisuje prawidłowo wartości dziesiętnych czyli po przecinku. Try it Tip 540000.37 and I see 540000.38
I have another bug and I don`t know why is happen and why. If I working on another source I have another text format. I have the same fonts installed. It looks like font wos be bigger but I dont change font size. And my colege who working in this soure in another computer dont have problem with font. Even if I save source in my computer and I give him this source he dont have problem with fonts.
Have you checked your DPI settings should be 100% or causes problems in SL2
could you be more specific because seems resolution i have same. In another computer my source publish without font issues.
Hi Johny!
Here's an article that explains how to switch to 96 DPI. Let us know if that solves the issue!
Has there been a solution to a published list of Known Issues?
The reason I ask... I found an article related to an issue that we discovered on 4/2.
The article lists the problem we discovered on 4/2 as a Known Issue on 1/3.
Between 1/3 and 4/1 we republished and migrated 480 modules to a new LMS.
But we did not KNOW about that KNOWN issue. Had we known, we could have been proactive and would not be looking at the possibility of republishing 480 modules.
If there is not a list - how would you suggest we keep up with KNOWN issues to prevent this in the future?
Hi Paul,
While we don't have a public index of bugs, we're here to help and offer free and unlimited technical support for everyone at this link. If there are known issues that affect multiple users, we provide updates right in eLearning Heroes
I appreciate that and have really learned a great deal from reading through the threads.
Do you have any suggestions on how to stay up on what is beign discussed?
I only come here and search when we have a problem.
What could I have done - to know that issue was a KNOWN issue on Jan 3rd instead of figurign it out 90 days and 480 modules later?
Better yet, what can I do today to find out about any other reported issues?
Is ther a way to see all post by date? Other than just searchign for a problem.
Hi Paul,
You can subscribe to the E-Learning Heroes forums, specific to products you use and even select to only see New Discussions. It'll be a lot of email notifications to sort through!
Discussions are sorted by when they were last updated or responded to and those will appear at the top, so there isn't a way to sort by initial date.
We'll let folks know if we do add a public bug database or notification system, but in the meantime, our Support team is happy to answer questions and work through any issues with you one on one.
This kind of index would be awsome!
This discussion is closed. You can start a new discussion or contact Articulate Support.