Launch Player configuration on Tablet and Phone
Feb 14, 2015
By
Aaron Leary
Hi all,
If you have any tips on this it would be much appreciated!
I am using GrassBlade xAPI to upload my AS2 content to my WordPress site. I have the xAPI content configured to "Link to Open in a Pop Up Light Box".
This set up works fine on PC/Laptop but on a tablet or phone it gives me the dead face link. I get a fix if I do two things:
Change the lesson to "link to open in a new window" or "link to open in the same window"
+
Install the Android Articulate App.
Does anybody know if the lightbox option is known not to work on Android?
Many thanks for your help,
Aaron
6 Replies
Hi Aaron,
I'm happy to hear it works in the mobile player app - and you may also want to check that you're using a supported browser as detailed here in the system requirements.
Thank you for the note Ashley.
Aaron,
I had seen this once before. Did you find what was causing the issue on your end, and possible solution?
Pankaj
Hi Pankaj,
At this time, I do not have a fix for the issue.
I hope we get some attention from Articulate developers.
Hi Pankaj,
I'm not sure which element you're referring to - but if it's something you'd like our team to take a look at you can share the information with us in the form of a support case.
This discussion is closed. You can start a new discussion or contact Articulate Support.