Hi, Cindy - It seems that within the Edit States tab, you cannot insert a Marker. Since this option is not available, this is probably why your Marker is not working.
Hi, Cindy -- Thank you for the clarification. As I am not sure why this is occurring, I think a fresh perspective would be in order. I'd recommend having our Support Team take a closer look at your file, and you can submit a case using this form.
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Hi Cindy
might need a bit more information.
Can you upload the slide with the marker.
Hi, Cindy -- I agree with Wendy; it might be helpful if you could share a little more info or your file so that we are better able to assist you. :)
sample attached. if you look at the bottom text box, open states you'll see a marker in the 2 one. it opens but the text is missing.
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Hi, Cindy - It seems that within the Edit States tab, you cannot insert a Marker. Since this option is not available, this is probably why your Marker is not working.
i did copy and paste it from the base layer but when you view the slide and click on that marker the text is missing. it opens up and it's blank.
Hi, Cindy -- Thank you for the clarification. As I am not sure why this is occurring, I think a fresh perspective would be in order. I'd recommend having our Support Team take a closer look at your file, and you can submit a case using this form.
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