My pictures are blurring on Zoom
Apr 03, 2013
By
Ashley W
So, I have been having a lot of issues recently with how small my Storyline player was. Then I finally was introduced to the existence of "Story Size". "Huzzah!," I say to myself, until I realize that it's kind of difficult to figure out the exact right size. Regardless here is my problem: I have a picture that is crisp beautiful clear when you use the zoom picture button and the player is at it's full size. HOWEVER, if I set the options for the player to resize to fit the browser window, then the picture is clear as day in the player, but when I zoom, it's kind of blurred.
Any ideas?
33 Replies
Hello there,
I've got the same issue like Kristen. I attached my .story file. Would you mind taking a look at it?
Thanks so much,
Kriszti
Hi Krisztina,
I'm seeing blurriness in the HTML5 version of your content, but not the Flash version. I did some digging, and it looks like Flash can specify higher resolution images, while HTML5 only zooms in on the pixels on the screen.
If you need to view the HTML5 content, try using the Zoom Picture feature as a workaround.
Hi Alyssa,
Thank you for your reply. I checked both the HTML5 and Flash version and for me both look blurry. The Zoom picture feature is not applicable for this scenario unfortunately, maybe another time I will use that.
Hey Krisztina,
If you don't have Adobe Flash Player 10.3 or later, you'll actually see the HTML5 version even if you click the Flash link. Here's how you can tell:
What does the end of the URL look like?
Hi Alyssa,
It does say story.html at the end so that might be the reason.
Thanks, Krisztina. it sounds like you're viewing the Flash version and still seeing bluriness. What browser are you using? These are supported for Storyline 2.
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Was the behaviour of duplicated/resized objects been changed at some point? I tried using the trick Phil posted (it's a few years old now) in my project and it's not working. I looked at my published output folder to see what was going on...
I don't see why simply resizing an image causes the instancing to break. HTML5 is perfectly capable of dynamically resizing images - Storyline shouldn't need to create a completely new image at a different resolution. In fact it needlessly bloats modules, because now you have copies of images being created when Storyline could just be referencing a single file.
As of right now the only way I can fix the blurriness (that I know of) is to go into the published output afterwards, find the downsized image, then overwrite it with the original image. This works perfectly fine, and the image looks nice and crisp when I use zoom regions! Hooray! But I shouldn't have to do that.
Can we please have an option to turn off image compression/downsizing on individual images? Just a simple checkbox under Format Picture would do wonders. If I know I'm zooming in on an image, and I want to keep it at its native resolution, Storyline should allow me!
If anyone has any other solutions so I don't have to go into the published output, that'd be great.
Hey Ben,
Thanks so much for reaching out, and I really appreciate the candid feedback you've shared, as well as the workarounds you've tried. Our product team is always keen to hear about customer needs, so I can certainly pass this along.
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