Hi. I'm trying to create a fake Outlook type mailbox to use in a course. I like the little icons that you can use for buttons, so I am attempting to make the fake emails in the inbox each their own individual button. A message has a notebook icon, a message with attachment has paperclip, etc.
The problem I am running into is that the text in the button still has a shadow, despite the fact that I have gone in and turned the shadow off for the text in at the "home" tab.
The mailbox looks great and behaves perfectly...except for those shadows look a little stupid.
I was having this same issue, but I think I found a solution. When you add a "button" to your course and then add text to it, the text has a drop shadow. If you select the text and then chose "clear formatting" on the home tab that removes the drop shadow (among other things), then you can reformat the font, text color, size to whatever you want.
Peter - I didn't see your response asking me to share my file. I think that Kristen suggested, however, should do the trick. I have put this project aside per management request, thus didn't really pursue much else with it.
The biggest issue for me was that the 'clear formatting' button is in the form of an icon that I'm not familiar with it, thus did not notice it was there.
You can also highlight the text, select shadow (in the font group on the home tab), then deselect shadow. The drop shadow will magically disappear. It's an odd work around, but that way you don't have to reformat the rest of the font.
The drop shadow drives me batty...I think it's hard to read, so I'm always taking away the drop shadow.
Adding the shadow and removing it didn't work for me.
I am selecting the button text and looking on the Home tab for a Clear Formatting option, but I am not seeing it. Can someone upload a screen cap? I just don't see it.
Hmmmmmm....I don't know then, that is what I did and it worked for me (Select the text on a premade button then click the clear formatting button - to remove the text shadow.)
If you'd like, we'd be happy to take a closer look at it. Please submit a case, including your .story file, using the link below so our support team can assist you further:
I am now having this same issue and came across this forum. The shadow button is not selected, and I have tried selecting and deselecting it. I have also used the clear formatting icon. Neither of these solutions are working and my text still has a shadow. The client does not want a shadow, but I can't get rid of it. Did anyone find a solution to this that wasn't one of those two methods?
I'm sure you tried this, however, to clear the shadow you must select the button/caption/shape and not the text inside the shape. Are you still getting this error when you select the whole button? Let us know!!
This issue still exists. I was able to eliminate the shadow with the "clear format" button but not with the "select Shadow" or "de-select Shadow" methods. I'm curious why this bug still exists?
I'm not sure I understand what isn't working for you -
You've added a button or a caption that includes a shadow by default
You then click on the format tab or format shape to use the "Effect" or the Shadow set up and you're unable to select to remove the shadow? I'm not able to replicate this on my file. Have you checked to confirm that you're using the most recent update of Storyline? We're currently on update 5.
Is there any way to set the default for all caption text to have no text shadow? I've tried setting the default shape to no text shadow in hopes that the next recording import with no text shadow. No luck. I've not found a way to set this as the default anywhere.
Otherwise, I have to remove the shadow manually from each caption box. Thanks.
The same question was asked in this thread, and you'll see that there seems to be no way to eliminate it. Fastest way to adjust this is to "format paint" from a caption where the shadow has been removed onto other captions.
Developers: please follow conventions found in other applications. Make character editing found in one place - or in two places, but presented identically. I would not have though to select the type, click on the Home tab, and then edit the type in the font section. That's just wacky.
While I appreciate your feedback, the best way to share this with our developers is to submit it through this form. That information is shared directly with our development team.
As much as our developers love the community forums, they may not see your feedback in this thread. Sharing it with them through that form will ensure that your suggestion/feedback is reviewed.
Also, if you have any colleagues or friends that would like to see this type of feature in the future, share the link with them. The more information we have, the better! :)
23 Replies
Welcome to Heroes, Robert!
Any chance you can attach your .story file so we can have a look at what you're talking about? Thanks!
I was having this same issue, but I think I found a solution. When you add a "button" to your course and then add text to it, the text has a drop shadow. If you select the text and then chose "clear formatting" on the home tab that removes the drop shadow (among other things), then you can reformat the font, text color, size to whatever you want.
Hope that helps!
Thanks, Kristen
Yes, thank you!
Peter - I didn't see your response asking me to share my file. I think that Kristen suggested, however, should do the trick. I have put this project aside per management request, thus didn't really pursue much else with it.
Thanks, all!
Rob
Yep, that did it!
The biggest issue for me was that the 'clear formatting' button is in the form of an icon that I'm not familiar with it, thus did not notice it was there.
You can also highlight the text, select shadow (in the font group on the home tab), then deselect shadow. The drop shadow will magically disappear. It's an odd work around, but that way you don't have to reformat the rest of the font.
The drop shadow drives me batty...I think it's hard to read, so I'm always taking away the drop shadow.
Adding the shadow and removing it didn't work for me.
I am selecting the button text and looking on the Home tab for a Clear Formatting option, but I am not seeing it. Can someone upload a screen cap? I just don't see it.
Thanks.
Actually I found it, but it still didn't solve the shadow issue. :(
Hmmmmmm....I don't know then, that is what I did and it worked for me (Select the text on a premade button then click the clear formatting button - to remove the text shadow.)
Hey Amy,
If you'd like, we'd be happy to take a closer look at it. Please submit a case, including your .story file, using the link below so our support team can assist you further:
http://www.articulate.com/support/contact/submit.php
Thanks!
Thanks Kristen!!
Glad it helped Nicky!!
I am now having this same issue and came across this forum. The shadow button is not selected, and I have tried selecting and deselecting it. I have also used the clear formatting icon. Neither of these solutions are working and my text still has a shadow. The client does not want a shadow, but I can't get rid of it. Did anyone find a solution to this that wasn't one of those two methods?
Hi Kelley!
I'm sure you tried this, however, to clear the shadow you must select the button/caption/shape and not the text inside the shape. Are you still getting this error when you select the whole button? Let us know!!
Thanks for popping in to assist Kelley here Nicky
This issue still exists. I was able to eliminate the shadow with the "clear format" button but not with the "select Shadow" or "de-select Shadow" methods. I'm curious why this bug still exists?
Hi Darlene,
I'm not sure I understand what isn't working for you -
You've added a button or a caption that includes a shadow by default
You then click on the format tab or format shape to use the "Effect" or the Shadow set up and you're unable to select to remove the shadow? I'm not able to replicate this on my file. Have you checked to confirm that you're using the most recent update of Storyline? We're currently on update 5.
Is there any way to set the default for all caption text to have no text shadow? I've tried setting the default shape to no text shadow in hopes that the next recording import with no text shadow. No luck. I've not found a way to set this as the default anywhere.
Otherwise, I have to remove the shadow manually from each caption box. Thanks.
HI Rory,
The same question was asked in this thread, and you'll see that there seems to be no way to eliminate it. Fastest way to adjust this is to "format paint" from a caption where the shadow has been removed onto other captions.
Thank you! Yes, 'format paint' is becoming my new best friend!!!
Developers: please follow conventions found in other applications. Make character editing found in one place - or in two places, but presented identically. I would not have though to select the type, click on the Home tab, and then edit the type in the font section. That's just wacky.
Hi Steve,
While I appreciate your feedback, the best way to share this with our developers is to submit it through this form. That information is shared directly with our development team.
As much as our developers love the community forums, they may not see your feedback in this thread. Sharing it with them through that form will ensure that your suggestion/feedback is reviewed.
Also, if you have any colleagues or friends that would like to see this type of feature in the future, share the link with them. The more information we have, the better! :)
Best,
Christine
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