Overlapping/ showing 2 states at once on anything but 'Normal' state

Mar 29, 2023

I am doing a project with my own characters and a player score system using stars.

The character has different emotions on each state. So I can change the emotion of the character by state instead of adding an entire new object per emotion. As with the stars, there is a state per added star. For example: 1 star has 1 star, 2 star has 2 stars, etc... So as the player's score goes up or down, it changes state to the respective number of stars.

As you can see in my screenshot. Both the normal state pose and the Pointing state pose on the character are shown at one time. This only happens if I use a state other than 'Normal'. The normal state only shows itself. The stars are also overlapping. It should be showing only 3 stars, but it also shows the 'normal' default state of 5 stars.

This has not happened to me in earlier project. Any ideas how to fix this? TIA!

Storyline_Error.PNG

1 Reply

Steven Benassi
Staff

1 year ago03/29/23 at 7:28 pm (UTC)

Hi HB I Designer!

That sounds like a fun course! I’m sorry to hear you’ve hit this snag of character states appearing and overlapping when they shouldn’t.

I just have some clarifying questions:

Are you working locally? We recommend you Create, Edit, and Publish Courses on Your Local Hard Drive in order to avoid erratic behavior.
Have you tried doing a repair of your Storyline 360 installation to see if that helps?
Lastly, which version of Storyline 360 are you currently using? You can find that information by launching the Articulate 360 desktop app, then click the downward arrow next to the 'open' button. From there, select 'other versions' to see the version history and which update you are currently running:

It would be helpful to see your project file so we can narrow down the issue quicker. Would you be willing to share your file here or with our support engineers privately in a support case? We’ll delete it from our system when we finish troubleshooting!

Thanks for reaching out!