I have never seen this before in Storyline but all of the images in my story have turned what looks like a static/fuzzy/grey scale filter was added each image. The graphics appear this way in the story file itself and when I publish to Word. When I publish to LMS the image are displayed correctly.
When the pictures were first inserted into the story they were normal and this did not start happening until working with the file many times. I am at a loss here...
Attached are a couple pics of what I see. I cannot attach the file for proprietary purposes.
Hey Brad! Thanks for reaching out to us and also for opening a case! Based on the screenshots you shared, I can clearly see something isn't working right in your file.
Would you mind sharing the original .story file in your case by attaching it to this form?
3 Replies
Hey Brad! Thanks for reaching out to us and also for opening a case! Based on the screenshots you shared, I can clearly see something isn't working right in your file.
Would you mind sharing the original .story file in your case by attaching it to this form?
Thank you! The story file and Word publish output was attached.
Thanks, Brad! I do see those files you sent over! Our Support Engineers will test those and reach back out to you shortly.
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