I'm trying out Storyline 360 and publishing to HTML only, with Google Chrome as my browser. Our LMS runs in Google Chrome, so we're not able to use another browser. I need to use Data Entry boxes to input data and advance to the next slide by pressing the enter key, if the data that's entered is correct. This worked okay when previously publishing to flash with Storyline 2. When publishing to HTML5 only, you have to press the enter key twice to advance to the next slide. Is there a way this can be done with only pressing the enter key once?
If you attach a condition to the data entry box variable, you have to press the enter key twice to advance to the next slide. If you don't add a condition to the variable, you only have to press the enter key once to advance to the next slide. This doesn't happen when publishing to Flash.
Nothing new yet, but I appreciate you following up with us.
Knowing how many users are experiencing this issue helps us better prioritize.
It looks like you have 3 accounts here. We'd recommend utilizing the Articulate ID that your software is licensed with for best assistance and you can reach out to our team here if you need help with updating an e-mail address on the correct account perhaps.
Today's the day - Storyline 3, build 3.6.18134.0 is available and includes a fix for the issue where a Data Entry Box with conditions in HTML5 requires user to hit Enter key twice.
Let me know if you have any trouble after installing and publishing with that update.
11 Replies
Hello Linda - I'm not sure that I'm seeing that behavior. Here's my quick test:
https://360.articulate.com/review/content/9152ea0e-d5da-4aaa-8610-c5417559b211/review
I'm attaching my file as well in case you'd like to take a look.
Do you have a .story file that you need us to take a peek at?
Hi Leslie
If you attach a condition to the data entry box variable, you have to press the enter key twice to advance to the next slide. If you don't add a condition to the variable, you only have to press the enter key once to advance to the next slide. This doesn't happen when publishing to Flash.
Thanks for that information - would you be able to share a demo .story file for me to take a peek at? That could certainly assist.
Hi Leslie
Here's a demo file.
Thanks for the example Linda - I do see the behavior you are reporting and will be sharing this with our QA Team to review.
Hi Leslie
Do you have any idea when this will be fixed? The problem still exists in Storyline 360 and Storyline 3.
Hello Linda,
Nothing new yet, but I appreciate you following up with us.
Knowing how many users are experiencing this issue helps us better prioritize.
It looks like you have 3 accounts here. We'd recommend utilizing the Articulate ID that your software is licensed with for best assistance and you can reach out to our team here if you need help with updating an e-mail address on the correct account perhaps.
Thanks, Linda for all your help tracking this down and sharing example files.
Today we released Storyline 360, build 3.21.17083.0 which included a fix for the issue where:
The same fix will be included in a future update of Storyline 3 (release date TBD) so we'll keep you posted on that here!
Let us know if you have any other questions, we're here to help.
Hi Ashley,
I'm experiencing a similar issue with my SL3 course. Do you have any update on a fix for SL3?
Thanks, Brian
Hi, Brian. So sorry you've come across this oddity in your project.
No ETA as of yet, but we promise to share all updates here once we have them and to update our Storyline 3 Version History page.
You're in the right place to stay up to date on any new information, and here's a glimpse at how we tackle bugs when they're reported!
Hi Brian,
Today's the day - Storyline 3, build 3.6.18134.0 is available and includes a fix for the issue where a Data Entry Box with conditions in HTML5 requires user to hit Enter key twice.
Let me know if you have any trouble after installing and publishing with that update.
This discussion is closed. You can start a new discussion or contact Articulate Support.