Hello! My fonts are not being swapped when previewing, and publishing my file. When building my course in one font, it displays correctly, but when I preview and publish the course they are swapped to a system default font.
Yikes, it looks like I don't have those exact Futura fonts installed on my machine. Could you share your font files with me for a closer look? I'll install the missing fonts and see how they interface with Storyline on my end!
Also, have you had a chance to test these fonts in other tools such as Word or Powerpoint? How it displays there is a good baseline!
Hi Katie! Thank you for taking a look at the issue. I think I found out what the issue was. The Futura font set I was using was an Adobe Typekit font set. I went and manually installed the fonts and that seemed to fix the display issue.
3 Replies
Greetings, Joshua. Happy to dive in!
Yikes, it looks like I don't have those exact Futura fonts installed on my machine. Could you share your font files with me for a closer look? I'll install the missing fonts and see how they interface with Storyline on my end!
Also, have you had a chance to test these fonts in other tools such as Word or Powerpoint? How it displays there is a good baseline!
Hi Katie! Thank you for taking a look at the issue. I think I found out what the issue was. The Futura font set I was using was an Adobe Typekit font set. I went and manually installed the fonts and that seemed to fix the display issue.
Thanks again for your help!
Nice troubleshooting, Joshua! I appreciate you circling back with what worked! 🔧
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