Publishing Problem

Sep 25, 2013

I'm trying to publish a finished project. I input all of my desired preferences and then click Publish. However, the publish window with the progress bar only shows for a couple seconds and then disappears. I am left with the original publishing preferences window in its place and an incomplete output folder.

I've tried a multitude of things to troubleshoot, but nothing has worked. Even stranger is that this error only happens sometimes, not all the time.

My publish setting are as follows:

- LMS

- Title: Trade Finance & Letters of Credit

- Including HTML5 output

- Player: Storyline

- Quality: Custom (max video and image qualities)

- Tracking: Results slide

- LMS: SCORM 1.2

Any help or tricks much appreciated!

1 Reply
Ashley Terwilliger-Pollard

Hi Alex,

Are you publishing this course locally or to a network drive?

As described in this article you'll want to publish locally to ensure that you don't experience any odd behavior. If you are publishing locally, you may also want to import into a new project in case something in your original project is corrupt. If you continue to have difficulty publishing, you can contact support so that they can assist you directly. 

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