Quiz and Freeform Slides NOT working on Ipad

Hey Melanie!

Sounds like everything you'd like to do should be possible in HTML5. Any chance we could take a look at your file? You can attach it here, or send it to us privately. Thanks!

Here is a link to one of my html5 outputs: https://s3.amazonaws.com/chem10-members/Writing+Net+Ionic+Equations+output/story_html5.html

Thanks for the link, Melanie. I can indeed see that the objects can't be dragged. I was hoping you'd be able to share the source file with us so we can try to see why it's not working. Can you send the .story file to us? Thanks!

I had so much trouble trying to upload this file, so I've sent you a link: 

https://s3.amazonaws.com/chem10-members/Writing+Net+Ionic+Equations.story

Thanks for the file, Melanie! I'll take a look now...

Hey Melanie!

I'm thinking that there may be an object somewhere in your content that had some transparency applied to it. Objects with transparency can interfere with drag items in HTML5 content, preventing you from clicking or dragging them. Are you aware of any objects that may have had some transparency applied to them? I very quickly went through one trouble slide and didn't notice any, but thought I'd check with you first before doing a more thorough investigation...

Thanks!

Not that I'm aware of.  I haven't intentionally set up anything with transparency, unless it's a default somewhere.  

Thanks, Melanie. If I can't discover any issues during my own digging, I'm going to turn it over for our engineers to have a look, if that's okay with you...

Sorry for the trouble, but we'll look forward to getting this resolved for you. 

Thanks I appreciate it.

Hey Melanie!

Case number 00314726, for my reference. I'll continue to keep an eye on this.

Hope you have a great weekend

Is there a solution for these problem? I have a quiz made of questions built using two methods: Insert slides->quizzing and freeform. Questions involving drag and drop don't work on Ipad and  I cannot use Articulate Player since I am using the quiz through a LMS (moodle) since I get the "cannot access content" message.

Hi Mario!

Do you get the same issue if you test your content in SCORM Cloud? This is the best way to tell if there is an issue with the content or your LMS.

If you are able to replicate, can you share some additional information as to the actual issue you are having and perhaps share your .story file for us to take a look at?

Here follows the story file. It is just a test.  The problematic questions are 1.4, 1.5 e 1.6. To make easier to test, I have numbered the bars that must be ordered (1.4) and placed an arrow showing the answers (1.5 and 1.6). The problem occurs when running the test. The score is wrong and if you revise the answers you will see the problem. I am not complaining that the score is not reflected on the LMS. 

This occurs only running in HTML5. After having the problem on the iPad, I have changed the index_lms.htm file as follows (just commented out the if lines as below (Sorry if there is an easier way to do this):

<script>
   var g_biOS = (navigator.userAgent.indexOf("AppleWebKit/") > -1 && navigator.userAgent.indexOf("Mobile/") > -1);
   var g_bAndroid = (navigator.userAgent.indexOf("Android") > -1);
   //if ((g_biOS || g_bAndroid) && true)
   //{
    var strLocation = location.href.replace("index_lms", "index_lms_html5");
    location.replace(strLocation);
   //}
  </script>

Hi Mario! I apologize for not responding yet, but I am testing your project and having a colleague look as well.

Thank you for your information.

Mário Fonseca

Cel: (55) 11 9 9410-1156

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www.mariofonseca.com.br

Hi Mario!

Let me first mention that replying to the forums via e-mail attaches your signature, but you are welcome to pop in and edit if needed.

I am able to see the issue that you are reporting when taking courses via iPad and I am able to replicate the behavior in a new file.

I will get discuss this with our QA Team.

If you utilize the Submit button, this works on the iPad as expected.

Thank you for you attention and sorry for the signature...

No worries on our account, just wanted you to know in case you needed to remove it :)

Hi!  I'm subscribing to see if there is a solution to the above mentioned issue.  I recently developed a course in Storyline 2 that has a freeform drag and drop interaction slide.  It's working fine on a desktop, but using Android/Chrome, was slow to drag items and because of that issue, could not match item to select submit and complete the course.  The same issue arose when using iPhone 4/Safari.

Hi Christine!

It looks like we really didn't have anything conclusive to share in regards to the first issue reported on this thread, which it sounds like your issue is related to.

Do you have a .story file that we could take a look at?

Hi all,

I wanted to provide an update here, as Storyline 2 Update 8 was just released, and included a number of fixes which you can see in the release notes available here. The item you all may be particularly interested in is how it fixed the issue where questions would be scored incorrectly when submitting answers all at once in HTML5 output. You can download the latest update here, and after downloading and installing the latest update you’ll want to republish any existing content to ensure that the updates and fixes are applied.

Let us know if you have any questions, either here or by reaching out to our Support Engineers directly.