Random issues with published file
Jul 05, 2018
I just built a course in Storyline360 (here's a preview), and I'm running into various issues with it, specifically:
- The screenshot on the Challenges slides is very blurry, and yet it's a high-quality image (see attached).
- The "Unlock the Door" slide functionality is totally off, with the icons appearing first (this is not what it's set up as in the .story file - layout was created in Slide Master).
- One of the icons on the "Unlock the Door" slide is not changing to a specified state but is instead staying normal.
Storyline has been very glitchy for me today, and yet no changes have been made to my laptop. My work in Slide Master has been quite slow, and multiple laptop reboots haven't helped.
I've attached the .story file for your review, along with the image.
Would love for someone to point out where I've gone wrong here.
Thank you.
7 Replies
Hi Agnieszka,
I'm really sorry for all the trouble you've run into lately! Let's see how I can help.
@Agnieszka my understanding is that images in HTML5 output aren't saved as as vector graphics, so when they scale up to fill your browser, they lose their crispness.
Hello Alyssa,
Thank you for testing the aactivity and for filing a support ticket on my behalf.
You are right, the icons you tested work as expected. It's the results page (the following page) that is acting up. Would you mind checking the functionality of that page?
Thank you.
Hi Agnieszka,
Thanks for clarifying that! Looks like I didn't go far enough.
I took a closer look at the triggers on the results page Slide Master, and I rearranged the trigger order a bit. Now it appears to be working correctly. Check out this screen recording!
Give this updated file a try, and let me know if you see an improvement.
Hello Alyssa,
Yes, you fixed the state issue (I'd love to see how you rearranged triggers to achieve this - UPDATE: I downloaded the .story file, compared triggers & trigger order and found the culprits), but the buttons are still displaying first, before the background "rectangle" and text.
In Slide Master, I have them appear last. I would still prefer that. I'm confused as to why this order is reversed in the published course.
Thank you.
Hey Agnieszka!
It looks like you have the icons set to appear at 1.2 seconds on the timeline. However, the triggers are set to change the state of the icons when the timeline starts. This is making the icons appear when the timeline starts, not at 1.2 seconds.
To fix this, you'll want to adjust the triggers in the panel to say "Change state of Icon to collected when the timeline reaches 1.2 seconds if subjectguides = right."
Didn't even cross my mind to consider the timing of the state changes. Thank you for pointing this out Alyssa. I appreciate your help.
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