I love the advice of republishing previous SL1 or SL2 courses to SL360 to take advantage of the additional features, but the first one I've tried appears to jump between transitions and some of the slides are off centered. It looks bad. I've tried all the different publishing options. I even went back and republished it in SL2 just to see if it was me, but it worked great in SL2. Any ideas on how to resolve this so I can use 360?
Hi Jessica, sorry to hear you're having these issues with republishing. First I'd like to make sure you're working locally and following the other file guidelines in this article. If you're working locally and still having trouble, would you mind sharing your Storyline 2 file here so I can test republishing to Storyline 360 on my end?
Hi Jessica! Sorry, I'm not seeing your file here. You can attach it to this thread by clicking the gray Add Attachment button at the bottom of the reply window.
Sorry - still not seeing it. You can also try sending it to us by way of this form! If you do go that route, be sure to share your case number here so I can follow along, as well. :)
Thanks for letting me know! I see your case number is 00965148 (for my reference). I'll follow along with your case and post updates here as they're available!
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Hi Jessica, sorry to hear you're having these issues with republishing. First I'd like to make sure you're working locally and following the other file guidelines in this article. If you're working locally and still having trouble, would you mind sharing your Storyline 2 file here so I can test republishing to Storyline 360 on my end?
That'd be great. Yes, I'm working locally. Thanks for taking a look! It's an old project.
Jessica
Oops, here is also the backup original that was created. Thank you!
Jessica
Hi Jessica! Sorry, I'm not seeing your file here. You can attach it to this thread by clicking the gray Add Attachment button at the bottom of the reply window.
Hmm, that's what I did last time... how about now?
Jessica
Sorry - still not seeing it. You can also try sending it to us by way of this form! If you do go that route, be sure to share your case number here so I can follow along, as well. :)
Just filled out the form... Thank you so much!
Thanks for letting me know! I see your case number is 00965148 (for my reference). I'll follow along with your case and post updates here as they're available!
Hi Jessica, it looks like Wilbert was able to get you all sorted! So glad to hear you're back up and running!
Yes! Did a little uninstall/reinstall and I'm all set. Thank you so much for your help!
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