Restart Course trigger button shows blank screen
Nov 22, 2012
I'm having issues with an assessment course I'm developing. There are 25 questions and the user needs to get 100% to pass.
If the user gets a question wrong, a warning automatically displays informing them they need 100% in order to pass. In that warning box, the user can select to continue (just to practice) or restart. I made the restart button trigger Restart Course, and in the player template I set the course to Never Resume.
The problem is when I test the course and click to restart, a blank grey page appears (screenshot attached). Help! I've tried Reset Results, same thing happens. Don't know what else I can do.
Thanks!
4 Replies
I am wondering:
Are the slides set to "Reset to initial state" in Slide Properties?
Does it help to specify the first slide in the course for restarting the course?
When you test the course, are you testing the whole course/scene?
I don't know if any of it helps...
I think I have solved the problem. I ended up specifying the first slide in the course (as Jannicke mentioned) when the user clicks to retry.
When the user is sent to the first slide, I placed a slide trigger to "Reset Results when the timeline starts" on that slide. Everything seems to work and the quiz is reset without the blank screen showing up.
I think the issue happened when I placed the trigger to "Reset Results" on a button (e.g. When clicked). Then I got the blank screen. But when I had the Reset Results occur without a button click, this time when timeline starts, it worked without glitches.
Thanks!
i thought that the command "restart course" would have reset all variables to default value, but it seems not behaving this way.
We would like to reset everything when restarting the course, also suspend_data, is it possible?
Hi Zio,
I see that there have been a few reports to our QA team about the "restart course" trigger and how it does not behave as expected in terms of variables.
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