When I click on Retry Quiz (from the RESULTS screen), I come to questions that already have my previous answers on them and they are frozen, meaning I can't choose a different answer. The NEXT button works and takes me to the other questions, but I just can't make any new selections. I do have a trigger that states JUMP TO SLIDE, 1.46 QUESTION 1, when USER CLICKS, RETRY BUTTON. And I have a second trigger that states RESET RESULTS, 1.56 RESULTS SLIDE, when USER CLICKS, RETRY BUTTON. Am I missing something?
You can share your file here if you want us to take a look, but is the trigger to jump to the slide 1.46 above the trigger to reset the results in the trigger panel? If so, try switching them so the reset results happens first. Let me know how this goes.
I did have the "Jump to" trigger on top of the "Reset Results." I switched them and it now works perfect. I'm embarrassed to say I didn't know the order even mattered, so I never would have figured this one out. I can't believe the fix was that simple. Thank you so much Emily for coming to my rescue and sharing your knowledge!
3 Replies
Hi Dan,
You can share your file here if you want us to take a look, but is the trigger to jump to the slide 1.46 above the trigger to reset the results in the trigger panel? If so, try switching them so the reset results happens first. Let me know how this goes.
I did have the "Jump to" trigger on top of the "Reset Results." I switched them and it now works perfect. I'm embarrassed to say I didn't know the order even mattered, so I never would have figured this one out. I can't believe the fix was that simple. Thank you so much Emily for coming to my rescue and sharing your knowledge!
Glad to help Dan!
And also glad it was that simple. Sometimes the smallest things make a world of difference in Storyline :)
Here is an article about trigger order just for reference. Hope everything else goes smoothly for your project.
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