I'm tasked with fixing a course developed by a former colleague. Questions are in a question bank; quiz works perfectly and I am able to retake it if I do not pass.
I am NOT able to review the quiz. When I click on the Review Quiz button, I see the first question I answered. The Next button is disabled, and the only thing I am able to do is exit the course. I'm not sure how to fix this.
Course was originally developed with Storyline 2 (and had the same issue); it's now a 360 course. .zip file is attached.
Hi Karin! This one had me puzzled, so I had to consult with my team. We found the culprit, though! Have a look at this quick video demo of what you can do to fix the issue. Let me know if that helps!
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It looks like you may have replied via email, and your attachment didn't come through. No worries, I updated your original file since there was only one change. Click here to download the file, and let me know if the "Review Quiz" button is working correctly there. I'll be standing by!
8 Replies
Thanks for reaching out here, Karin! I'm happy to help. ☺️
Could you also attach your original (unpublished) Storyline file? That way, I can open it and take a look around. Thanks!
Here you go! There are a lot of embedded videos in one section, so it's kinda huge. Sorry.
Thanks for attaching your file, Karin! I'll have a look and pop back in as soon as I have more to share. ☺️
Hi Karin! This one had me puzzled, so I had to consult with my team. We found the culprit, though! Have a look at this quick video demo of what you can do to fix the issue. Let me know if that helps!
Thank you so much. That one had me COMPLETELY baffled!!!
I made ONLY the change you suggested. Now, when I go through the entire course and click the Review Quiz button, absolutely nothing happens. :-/
Sorry to be a pest, but now what?
Thanks!
Karin
Karin Albert, MBA
Instructional Designer
Learning and Organization Development
Dignity Health
831 345 2697 (M)
916 859 5737 (F)
Karin.Albert@DignityHealth.org
For MyJourney issues or requests, please open an IT Helpdesk Ticket using one of the two methods shown below. This is the best way to get help.
Helpdesk Phone: (888) 307-0222
Online Request Form: MyJourney Help Request
Caution: This email message, including all content and attachments, is both proprietary and CONFIDENTIAL. The information contained in this email message is intended only for the use of the recipient(s) named above. If the reader of this message is not the intended recipient or an agent responsible for delivering it to the intended recipient, you have received this document in error. Any further review, dissemination, distribution, or copying of this message is strictly prohibited. If you have received this communication in error, please notify us immediately by reply email and delete it. Thank you.
Hmm, that's odd!
Does the Review Quiz button still have this trigger attached to it? Review Results 11.5 Results Slide when the user clicks Button 1.
If you're still getting stuck, perhaps you could re-attach the updated file here?
Yes it does. As I said, the ONLY change I made was getting rid of the one trigger on the slide master.
Thanks!
Karin
Karin Albert
Instructional Designer
831.345.2697
Hi Karin,
It looks like you may have replied via email, and your attachment didn't come through. No worries, I updated your original file since there was only one change. Click here to download the file, and let me know if the "Review Quiz" button is working correctly there. I'll be standing by!
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