right click issue
Sep 29, 2015
By
Jane Jordan
Hi
I posted last week about some issues I was having when the user was asked to right click on a hotspot with a trigger to move to the next slide. I updated to the latest version of Storyline 2 and all was good. I tested in firefox and IE 11.
However when my client tried to right click it wouldn't work! I have IE 11.0.96 and so do they.
I couldn't get it to work in Chrome either. I just thought I would let you know as I know you have been having some issues.
I will have to remove the right click from my project until I know this bug has been fixed. Please can you keep me updated.
Jane
5 Replies
Hi Matt
Yes it works fine for me too, but it's L&D at Optus who cannot right click
so yes maybe there are some of their browser settings interfering with it
to stop it working -
We appreciate your input, Matthew! And Jane, if you would like us to test your course for you, please feel free to share your file here using the Add Attachment button and we'll let you know what we find.
Hi Christie
Thanks for getting back. I am sure it will test fine if I attach the file
for you, it works fine for me, however the issue still remains it does not
work for my client in IE 11 therefore I can't really tell them to have a
look at their browser settings they are a large organisation.
I can say to them it works for me but that is not a reasonable solution for
them, it either works for them or it doesn't and in this case it is out of
our hands as far as troubleshooting goes. This is just a FYI for you
records just in case others have a similar experience.
I have removed the right click.
Thanks again
Jane
Hi Christie
Thanks for getting back. I am sure it will test fine if I attach the file
for you, it works fine for me, however the issue still remains it does not
work for my client in IE 11 therefore I can't really tell them to have a
look at their browser settings they are a large organisation.
I can say to them it works for me but that is not a reasonable solution for
them, it either works for them or it doesn't and in this case it is out of
our hands as far as troubleshooting goes. This is just a FYI for you
records just in case others have a similar experience.
I have removed the right click.
Thanks again
Jane
Thanks for your response, Jane, and for sharing an update; we value your feedback.
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