I created a lesson in which there are two slides that contain screencast demonstrations. When published, it works fine in Chrome, but the video does not appear when I use Internet Explorer to view the lesson. Does anybody know why this might be?
Are you viewing the published content within the intended environment as described here? Testing it locally could be a part of the problem you're running into with videos not playing.
You'll want to publish locally as described here and then upload into the intended environment. Working off a network drive is known to cause difficulties as mentioned in that article.
I have had the same issue, except for one thing, I can not change the browsers our clients are using...so my screen recordings wont work ether and there seems to be no fix.....HELP PLEASE!!!!!!!!
In Nancy's situation it looks like she was testing the content locally vs. within the final publish environment. Have you upload to a server or your LMS and seen the same behavior? If so, do you have a link we could test and a copy of the .story file to take a look at?
Great - testing it locally as I mentioned could be the problem. If you're not ready to place in your live LMS yet, you could always use a site such as SCORM Cloud which is an industry standard for testing LMS content. If you need a web server to test on there are a few mentioned in this article.
7 Replies
Hi Nancy,
Are you viewing the published content within the intended environment as described here? Testing it locally could be a part of the problem you're running into with videos not playing.
Thank you very much. That was the problem. I was publishing it to the web, but to a network drive, then providing the link to the story
Hi Nancy,
You'll want to publish locally as described here and then upload into the intended environment. Working off a network drive is known to cause difficulties as mentioned in that article.
I have had the same issue, except for one thing, I can not change the browsers our clients are using...so my screen recordings wont work ether and there seems to be no fix.....HELP PLEASE!!!!!!!!
Hi Justin,
In Nancy's situation it looks like she was testing the content locally vs. within the final publish environment. Have you upload to a server or your LMS and seen the same behavior? If so, do you have a link we could test and a copy of the .story file to take a look at?
Ashley,
I am not able to provide a link due to NDA, but I have not tested it on the server or our LMS yet. I will do that!
JMK
Hi Justin,
Great - testing it locally as I mentioned could be the problem. If you're not ready to place in your live LMS yet, you could always use a site such as SCORM Cloud which is an industry standard for testing LMS content. If you need a web server to test on there are a few mentioned in this article.
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