Has anyone tried to use a "scrollbar" in a textbox in a Storyline 2 screen on a mobile device? I inserted one onto my slide. After publishing it, and opening the course from my iPad, it won't scroll. It moves the entire screen on the iPad! Any advice? Thanks!!
Hi, Linda -- Looks like you shared your published output folder, but what I was hoping for would be your .story file itself if you are able to share it. Apologies for any confusion, and if privacy is a concern, you are welcome to use this form to submit your file privately. :)
Thanks for submitting your case, Linda (00673033)! I will test on my iPad shortly and if I am not able to determine the root of the issue, I will be sure to escalate your case to our Support Engineers for further investigation. Many thanks for your patience! :)
Hi, Linda -- I just replied via email, but I wanted to share here as well that I was not able to reproduce the error you are seeing on my iPad (as I was able to use the scroll function), so I went ahead and passed your case to our Support staff for additional assistance.
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Hi, Linda -- thanks for your question! Would you be able to share your file so I can test it on my iPad, as well?
Sure, here is the slide that includes the scrollbar. Thank you.
Hi, Linda -- Looks like you shared your published output folder, but what I was hoping for would be your .story file itself if you are able to share it. Apologies for any confusion, and if privacy is a concern, you are welcome to use this form to submit your file privately. :)
Thanks for submitting your case, Linda (00673033)! I will test on my iPad shortly and if I am not able to determine the root of the issue, I will be sure to escalate your case to our Support Engineers for further investigation. Many thanks for your patience! :)
Hi, Linda -- I just replied via email, but I wanted to share here as well that I was not able to reproduce the error you are seeing on my iPad (as I was able to use the scroll function), so I went ahead and passed your case to our Support staff for additional assistance.
Thank you.
Linda Heisel
Senior Instructional Designer
Performance Solutions
773.399.4381
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