We are having trouble opening course in the Articulate mobile player on an iPad. The HTML link works fine on a PC, but when emailed to a mobile device it won't launch in a web browser or the mobile player. Have followed the instructions from this link https://community.articulate.com/series/articulate-mobile-player/articles/viewing-content but have had no success. Any advice?Hi
Do you know if the course was published to allow viewing in HTML5 and/or Articulate Mobile Player? Check this documentation out on publishing to mobile.
If you need us to take a look, please share your .story file.
Thank you for your reply. I think the problem is that the link to the story.html file is attached to our terminal server. I have read that we need to upload our story.html file to a web server to create a URL link, but there is no instruction I can find on how to do this.
This is our current link, which works when our team are connected to our network, but otherwise it won’t launch
S:\SALES\Sales info\Amy's Presentations\2016\April 2016
If you don't need to track course completion for your learners, then web publishing is a good option. To learn how to publish Storyline content for web distribution, see this tutorial.
After publishing, do any of the following:
Use the FTP option on the Publish Successful dialog to upload the published files to a web server.
Use your own FTP client to upload the published files to a web server.
Give the published files to your server administrator to upload to a web server.
After uploading your published content to a web server, give learners the URL for the story.html file.
If you don't have access to a web server, here are a few free options to consider:
Tempshare: This is a free service provided by Articulate for testing Storyline content. Note: Uploaded files will be deleted after 10 days.
Amazon S3: Amazon S3 offers free hosting with generous usage limits. If you go over your limit, you'll be charged a graduated fee.
If you must utilize the server, publishing to CD and having the user download locally may work best for you. You can read about this option here. This will not alleviate the issue of those not on the network or using the Articulate Mobile Player though.
3 Replies
Hi Danielle!
Do you know if the course was published to allow viewing in HTML5 and/or Articulate Mobile Player? Check this documentation out on publishing to mobile.
If you need us to take a look, please share your .story file.
Hi Leslie,
Thank you for your reply. I think the problem is that the link to the story.html file is attached to our terminal server. I have read that we need to upload our story.html file to a web server to create a URL link, but there is no instruction I can find on how to do this.
This is our current link, which works when our team are connected to our network, but otherwise it won’t launch
S:\SALES\Sales info\Amy's Presentations\2016\April 2016
Hi Danielle!
Perhaps this will assist:
If you don't need to track course completion for your learners, then web publishing is a good option. To learn how to publish Storyline content for web distribution, see this tutorial.
After publishing, do any of the following:
After uploading your published content to a web server, give learners the URL for the story.html file.
If you don't have access to a web server, here are a few free options to consider:
If you must utilize the server, publishing to CD and having the user download locally may work best for you. You can read about this option here. This will not alleviate the issue of those not on the network or using the Articulate Mobile Player though.
This discussion is closed. You can start a new discussion or contact Articulate Support.