Should master slides look like this?

Hello!

You're right! Something is missing!

Let's start with allowlist all of the websites listed here to access all of the features in Articulate 360. However, for fonts, graphics, and icon assets, the article lists these websites specifically: 

• .googleapis.com

• .gstatic.com

• .typekit.net

• .typography.com

After this, go ahead and try adding a Content Library template! Let me know if you're still seeing just the text boxes.

Ok, so I don't really understand what your saying but I followed some tips online about adding a whitelist and nothing happened.  We have downloaded Articulate onto a PC and a laptop using windows 10 and neither download the slides.  

The step listed above is the first step to making sure the Content Library assets are accessible! From what you've said, it sounds like you can see the images! I apologize for any confusion.

There are two ways to access the templates from the Content Library. The first way is through the Articulate tab in Presenter 360 and through the Slides tab in Storyline 360. This includes all of the images, as well as the layout.

To apply the layout to a Slide  (without the images) then you'll go through New Slide or even Apply Layout. This is what you're currently using, which is why the images aren't showing up.

Let me know if you are having any issues!

Thanks Lauren,

When I download the slide from the library I can see the main slide ok, this downloads with the images etc..  The system also downloads the additional slides in the slide master.  I was wondering if these should also have present images (like a Microsoft template would) or just the placeholders which is what I am seeing when I add a new slide from the New Slide option on both Storyline and PowerPoint.

Thanks

Paul

Hi Paul!

You're seeing exactly what you should be seeing. The layout is added to the Slide Master without the images. If you want the images included, then I'd recommend going through the Content Library templates.

Thanks, just wanted to make sure as its looks a bit different than what I am used to.  With this in mind, is there a reason the master slides are downloaded?

Paul

Good eye! This was a feature we added in Update 6 (Build 3.6.11965.0). 

Fixed: Each slide that was imported from Content Library 360 would have its own separate slide master in Storyline. Now all slides from the same Content Library 360 template belong to a single slide master in Storyline.

It doesn't affect the behavior of the Slide Masters. It just makes it more convenient to find the templates.