Thanks Tamara for reaching out here and I see that you've also submitted a Support case! Our team will take a look at the logs you s hared as that'll help them determine what is causing the error.
I appreciate you popping in to share that you are experiencing this error as well.
I can see that the support team has detailed steps to get folks back up and running, so I've opened a support case on your behalf. You should be hearing from someone soon.
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Thanks Tamara for reaching out here and I see that you've also submitted a Support case! Our team will take a look at the logs you s hared as that'll help them determine what is causing the error.
Hey, is there a solution? The problem also happened to me...
Sorry you're getting stuck, Shai!
If you followed these installation steps and you're still hitting an error message, our Support Team is ready to help.
Reach out to them by clicking here, and they'll help to get you sorted out.
I'm getting Error 80070641 is when the program fails to install?
Hello Rohit, and welcome to E-Learning Heroes. 😊
I appreciate you popping in to share that you are experiencing this error as well.
I can see that the support team has detailed steps to get folks back up and running, so I've opened a support case on your behalf. You should be hearing from someone soon.
hello, I got the email. I have followed all the steps still getting the same problem
Thanks, Rohit.
In your support case, I've let Mick know that you are still running into an issue so that the two of you can continue working together.