Storyline 2 - embedded video not playing on Andorid

Hello Alicia,

I just want to verify that you are using Google Chrome in Android OS 4.1 and later for the device.

Have you tested this by publishing for web, or just through the LMS? you can use this to test the content , just be sure to add the story_Html5.html to the end of the published file for Android.

You can also test through the SCORM Cloud, the industry standard for testing content, to see how it acts there, and then you may need to troubleshoot your LMS.

Alicia,

  I'm having a similar issue.  I have a storyline 1 module that I put in courses in Blackboard. I converted it to Storyline 2 and now it won't work.  I'm not trying to view it on an Android device, though, it just doesn't play the media in Blackboard at all. I'm just wondering if your videos played in Blackboard at all, or if you only had problems viewing them on an Android device.

Hello Jesse,

Have you tested this course in the SCORM Cloud?  You may want to start there to see if this is a video issue, or a Blackboard issue.

Jesse,

My interactions do play.  I have Bb open a new window for the interaction to play in.  I did this just yesterday.  I created an interaction in SL 1 originally.  I needed to re-purpose the interaction for another topic.  I converted the original interaction to SL 2, made my edits and uploaded it into Bb.  It played with no issues (in Chrome on a PC).  

Did I answer your question/issue?

Alicia

Emily,

  I hadn't tested it that way. Based on your comment, I now have tested it and it does play in SCORM Cloud, so I'm guessing it is a Blackboard issue.

  The media aren't actually videos, but embedded Google Slide presentations, but it should work pretty much the same way.  They've worked well in Blackboard when we've published either for LMS or for Web (it's just content presentation, no need for SCORM). I've attached the both a storyline 1 version and storyline 2 version of these modules.

Alicia,

  Did that interaction include streaming media? My storyline 2 piece runs fine, the problem I'm having is that the streaming media (Google Slide Presentation via embed code) doesn't play.

Best,
Jesse

Hello Jesse,

Thanks for confirming that this does play through SCORM Cloud.  You could reach out to Blackboard for assistance, or hopefully others here may be able to provide a solution.

I've never streamed video.  I've only embedded.  Since you posted the files, I'm going to load the FinalSL2 zip file in my Bb and see what happens.

Thank you Alicia, that would be very helpful!

Jesse,

I loaded it into my Bb.  Click on the title to begin the interaction.  I click This Week's Videos and the video plays fine.  I can also see the 2 things when I click on The Week's Presentations.  However, if there is audio, I can't hear it.

Alicia

Alicia,

  Thanks.  I really appreciate your help!

Jesse

You're welcome.  Good luck since it seems to be a browser issue.  

Make it a great day!

AP

Thanks for assisting here Alicia!