A client's module is not being marked as complete on their Limos LMS. It's set to 'complete' on a quiz result which is actually a sum of previous quizzes. The learner doesn't actually see the actual quiz result slide since it's in a scene just used for quiz result slides - instead the result variable '%Results.ScorePoints% is shown on a custom summary/result slide. Is the fact that the learner's don't get to the proper result slide an issue?
We've tried it on SCORM cloud and it also fails to be marked as complete there too so clearly something is wrong in Storyline.
Also I notice that it always passes a percentage score to the LMS. Is it possible to get Storyline to pass the actual score (points) instead of the percentage?
Hey John - would it be possible to share the .story project file vs the published output files? That would be helpful. Thanks for mentioning that the behavior is the same in SCORM Cloud, as that is certainly something we would want to take a look at. If you cannot share here in the forums, you are welcome to share here privately.
my understanding is the user must visit the result slide for the results to be activated in the LMS. If you have a custom result slide you could overlay the content from that on the original result slide and see if that works.
Thanks for sharing the file John - I, of course, failed the content so it's harder for me to see the issue at this time. Were you able to replicate in SCORM Cloud? I'll try to take a peek later and make an answer key so I can check, but you probably know the answers right off-hand and that may be faster :)
Leslie - There's no pass or fail - it's simply a challenge. I used the complete/incomplete option when publishing. I added a 'Skip to End' button on the menu screen so you can just do one section get a score then jump to the end and the see the final result (clearly if you do this you score will be low). The point is that whatever the result Storyline should mark the module as complete or is it that Storyline ONLY marks it complete if it passes the final result slide? If so I can check by making the pass mark zero I guess.
Now we are getting somewhere - that is correct John. To get a 'Complete', right now the course is looking for the learner to get at least 80% on the assessment.
Leslie - I re-set the passing score for the final results slide to zero but it still didn't mark as complete on SCORM Cloud even though I got a score of 19%. The final results slide is a 'result of results slide' with an overall cumulative score. See attached screenshots.
you can force a complete using javascript if all your other results are recording correctly. That may or may not work with your LMS but works in Scormcloud.
Create a trigger on the result slide that executes when user clicks an exit button or when timeline starts on success or fail layer.
Wendy - Thanks I'll try that. Actually I could run it as soon as the final slide is reached as I don't use a success or fail layer (as there is no pass or fail). Still nice to track down if there is an issue with Storyline or just the way the slides are set-up.
I certainly understand that John - and I've shared the details, this link, and your file with our support engineers to take a look. You should receive an e-mail soon and for my records, the case number is 00987548. I would be happy to follow along as well.
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Also I notice that it always passes a percentage score to the LMS. Is it possible to get Storyline to pass the actual score (points) instead of the percentage?
Hey John - would it be possible to share the .story project file vs the published output files? That would be helpful. Thanks for mentioning that the behavior is the same in SCORM Cloud, as that is certainly something we would want to take a look at. If you cannot share here in the forums, you are welcome to share here privately.
Thanks Leslie...sorry I did mean to attach the .story file!
Hi John
my understanding is the user must visit the result slide for the results to be activated in the LMS. If you have a custom result slide you could overlay the content from that on the original result slide and see if that works.
Wendy - I thought that might be an issue but when I included the actual results slide at the end of the viewed sequence it still didn't work.
Thanks for sharing the file John - I, of course, failed the content so it's harder for me to see the issue at this time. Were you able to replicate in SCORM Cloud? I'll try to take a peek later and make an answer key so I can check, but you probably know the answers right off-hand and that may be faster :)
Leslie - There's no pass or fail - it's simply a challenge. I used the complete/incomplete option when publishing. I added a 'Skip to End' button on the menu screen so you can just do one section get a score then jump to the end and the see the final result (clearly if you do this you score will be low). The point is that whatever the result Storyline should mark the module as complete or is it that Storyline ONLY marks it complete if it passes the final result slide? If so I can check by making the pass mark zero I guess.
Now we are getting somewhere - that is correct John. To get a 'Complete', right now the course is looking for the learner to get at least 80% on the assessment.
Leslie - I re-set the passing score for the final results slide to zero but it still didn't mark as complete on SCORM Cloud even though I got a score of 19%. The final results slide is a 'result of results slide' with an overall cumulative score. See attached screenshots.
Hi John
you can force a complete using javascript if all your other results are recording correctly. That may or may not work with your LMS but works in Scormcloud.
Create a trigger on the result slide that executes when user clicks an exit button or when timeline starts on success or fail layer.
//set status;
SetStatus("completed");
Hope that helps
Wendy - Thanks I'll try that. Actually I could run it as soon as the final slide is reached as I don't use a success or fail layer (as there is no pass or fail). Still nice to track down if there is an issue with Storyline or just the way the slides are set-up.
Wendy - That worked fine on SCORM cloud. I'll get the client to check it on Litmos.
Leslie - I'm still keen to investigate the problem in Storyline as it SHOULD be marking as complete.
I certainly understand that John - and I've shared the details, this link, and your file with our support engineers to take a look. You should receive an e-mail soon and for my records, the case number is 00987548. I would be happy to follow along as well.
Fantastic...thanks Leslie.
Absolutely - you stumped me - time to bring out the professionals :)
Hey John - Just popped in to check on your case and it looks like Jonathan is continuing to assist you. I'll keep following along :)
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