I have noticed in release notes for update 5, that articulate have Fixed issue where the timeline would lengthen when aligning objects to cue points or the playhead.
But in practice I did not observed this change timeline is still getting lengthen when aligning objects to cue points.
Hi, Parashuram - Thank you for providing screenshots and for your sample file. We are doing some testing, and I will reply with more information as soon as possible.
After checking out your file and some newly created test files, we were able to replicate the issue and this bug has been reported to our QA team. Although I cannot provide a timeframe for resolution, a suggested workaround would be to only use "align to cue point" and make sure it's set to "show until end" by right clicking on the rectangle in the timeline. Hope that helps!
I wanted to provide an update here, as Storyline 2 Update 11 was just released, and included a number of fixes which you can see in the release notes available here. The item you all may be particularly interested in is how it fixed an issue where aligning objects to the playhead would extend the timeline of the slide.
You can download the latest update here, and after downloading and installing the latest update you’ll want to republish any existing content to ensure that the updates and fixes are applied.
Let us know if you have any questions, either here or by reaching out to our Support Engineers directly.
Hello, I am having the issue of either inserting an audio file or recording and when I try to preview the slide or publish the content, I get the Articulate Storyline Error Report. I have uninstalled and reinstalled the application.I also followed your instructions located in the Discussion Forum and I have downloaded the latest update; Update 11, and I am still getting the error report message. I even opened another file; thinking my other files was corrupted and not so.
I don't know what else to do and I have to get this project done in 1 week! Please help?
Thanks for going through those other troubleshooting steps already. Since Storyline continues to give you some headaches in the form of error messages you will want to pull the Storyline error logs as detailed here.
10 Replies
Hi, Parashuram - Sorry to hear you are experiencing issues. Would you be able to provide your file or a sample here so that we may test it for you?
Hello Christie,
Please go through screnshots and attachment below to know more details.
Hi, Parashuram - Thank you for providing screenshots and for your sample file. We are doing some testing, and I will reply with more information as soon as possible.
Hi, Parashuram -
After checking out your file and some newly created test files, we were able to replicate the issue and this bug has been reported to our QA team. Although I cannot provide a timeframe for resolution, a suggested workaround would be to only use "align to cue point" and make sure it's set to "show until end" by right clicking on the rectangle in the timeline. Hope that helps!
Thanks for the update Christie.
Certainly, Parashuram, and I will share any updates I receive here in the thread whenever I should receive them. :)
Hi all,
I wanted to provide an update here, as Storyline 2 Update 11 was just released, and included a number of fixes which you can see in the release notes available here. The item you all may be particularly interested in is how it fixed an issue where aligning objects to the playhead would extend the timeline of the slide.
You can download the latest update here, and after downloading and installing the latest update you’ll want to republish any existing content to ensure that the updates and fixes are applied.
Let us know if you have any questions, either here or by reaching out to our Support Engineers directly.
Hello, I am having the issue of either inserting an audio file or recording and when I try to preview the slide or publish the content, I get the Articulate Storyline Error Report. I have uninstalled and reinstalled the application.I also followed your instructions located in the Discussion Forum and I have downloaded the latest update; Update 11, and I am still getting the error report message. I even opened another file; thinking my other files was corrupted and not so.
I don't know what else to do and I have to get this project done in 1 week! Please help?
oh, and I also downloaded the latest Adobe Flash Player, rebooted my PC several times and still no success.
Hi Vivian,
Thanks for going through those other troubleshooting steps already. Since Storyline continues to give you some headaches in the form of error messages you will want to pull the Storyline error logs as detailed here.
This discussion is closed. You can start a new discussion or contact Articulate Support.