Engage (13) is installed and working fine but Storyline keeps telling me that "To edit and Engage interaction, you must have Engage installed on this system."
I already have an Engage interaction built into my Storyline project but can't edit it from within SL or import a new Engage interaction (i.e. just trying to replace the old one with the edited version. Tried restarting my system, no effect. THANKS for your help!
1 Reply
Sorry you're hitting that roadblock, Margaret! Have you tried these repair steps yet?
If that doesn't help, reach out to our Support Engineers here. They'll work with you one-on-one based on your set-up.
And be sure to let me know your case number so I can follow along!
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