Storyline 360 Crashing and Freezing

Mar 26, 2021

Storyline crashes when:

  • I try to insert an icon from the Insert menu
  • If I adjust a number of elements on the timeline

Storyline freezes:

  • When I try insert a new graded or freeform question

Please help!

 

1 Reply
Ren Gomez

Hi Robert,

Thanks for reaching out! Saving your file locally is one of the best moves you can make to avoid erratic behavior, but if the issue is not file-related, a quick repair of Storyline may help solve this!

If you're still running into crashing and freezing after this step, connect with our team, and they can lend a hand in figuring out why this is happening!