For the past few days, my Storyline 360 has been malfunctioning...animations that are done correctly, but don't work; system continually shutting down when I use the "text to speech" feature, and the list goes on. My software is up-to-date, and I can find no reason for these issues. Has anyone else been having difficulties?
I have specifically with result slides - the system variables weren't being generated correctly.
Troubleshooting I did:
Deleted the result slides and added them back.
Created a new project file and imported the slides in
Uninstalled and reinstalled
Logged a support case
but because I was mid project I rolled back to the previous version so I could continue working. When I finish this project I'll reinstall and see what happens.
2 Replies
Hi Diane
I have specifically with result slides - the system variables weren't being generated correctly.
Troubleshooting I did:
but because I was mid project I rolled back to the previous version so I could continue working. When I finish this project I'll reinstall and see what happens.
Hi Diane,
Thanks for contacting us to share what you are running into.
I'm curious if the issue happens in any course you are working on or just this particular one?
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