Storyline freezes with too many scenes

Nov 05, 2013

Good morning!

I am having an issue when creating over 17 scenes in Storyline (most scenes only have about 10 screens, file size is 21 MB, so not a large file at all).

Once the 18th scene is made, slide previews on the storyboard screen blink white and any further actions in Storyline cause it to freeze.

I'm actually hoping it is a computer issue - system specs posted below:

OS - XP, SP 3

Processor - Intel Core i5 M520, 2.4 GHz

RAM - 4 GB

Integrated sound and graphics

Has anyone else encountered this issue?

Thank you!

1 Reply
Ashley Terwilliger-Pollard

Hi John,

I haven't seen this before with having a large number of scenes, but it looks like your computer set up is in line with our system requirements here.  The other item I would suggest looking at, is that you're creating and editing your files on the local drive instead of a network or USB drive as that could cause some erratic behavior. 

Lastly, you may also want to conduct a repair of Storyline.  If you're still having a hard time with this file are you able to share the .story file here with us, and if you'd prefer you can share it privately here. 

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