I have been working a file and recently tried to perform action fine tuning. While saving these changes the progress bar has frozen halfway and has been like this for hours now. I had been saving my project but it seems that the existing file is not what I saved and I am about to lose a lot of work if this fine tuning freezes for good.
Do you have any recommendations on how to recover this from the frozen state or a temp location of the story file that I could recover from? This is putting a major kink in a fast approaching deadline for me.
Hi April! Sorry to hear that you are having difficulty, and if that behavior continues I would advise that you submit a ticket for that. There is no temp file/auto-save functionality in Storyline. You can see here some various opinions about that. I would advise that you just do CTRL-S often to save your work and if you are interested in some kind of auto-save functionality you can submit a feature request for that.
I'm having the same problem with the application freezing when I try to adjust the start or end frame with Action Fine Tuning. Interestingly I'm only having the problem on my big, fast imac running Parallels (latest version running Windows 7). I just put the trial of SL2 on my old, slow PC (also running Win 7) and I was able to adjust the starting frame with no issue. I wonder if the others having the issue are also using SL2 on a Mac via Parallels.
Thanks Ashley. I was hoping that was it, because I had forgotten those rules when I upgraded to Win 7 in Parallels, but no luck. I was breaking both of those rules, but even now that I've set up my Parallels environment correctly SL2 freezes up with the progress bar half-full and the message "updating action movie for slide, "[slidename]". I just may have to make the tweaks on a PC until I figure it out.
Are you working in the same file still? It could be that having not worked as described cause a lingering element of corruption in your file, so you'll want to try this out on a brand new file while working locally as described.
I think you may have nailed it, thank you! I just created a new file, making sure to follow those the rules for working in Parallels, and I was able to successfully edit a fresh screen capture successfully. Cheers!
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Josh, sorry to hear about this problem. Was the Storyline file you were working with on a local drive?
Hi Mike, I'm currently having the same issue (frozen file all of a sudden) and I am working from a local drive.
Any suggestions on recovering some of my work?
Hi April! Sorry to hear that you are having difficulty, and if that behavior continues I would advise that you submit a ticket for that. There is no temp file/auto-save functionality in Storyline. You can see here some various opinions about that. I would advise that you just do CTRL-S often to save your work and if you are interested in some kind of auto-save functionality you can submit a feature request for that.
I'm having the same problem with the application freezing when I try to adjust the start or end frame with Action Fine Tuning. Interestingly I'm only having the problem on my big, fast imac running Parallels (latest version running Windows 7). I just put the trial of SL2 on my old, slow PC (also running Win 7) and I was able to adjust the starting frame with no issue. I wonder if the others having the issue are also using SL2 on a Mac via Parallels.
Hi Chris,
Are you following along with the other guidelines here for working on a Mac and Parallels?
Thanks Ashley. I was hoping that was it, because I had forgotten those rules when I upgraded to Win 7 in Parallels, but no luck. I was breaking both of those rules, but even now that I've set up my Parallels environment correctly SL2 freezes up with the progress bar half-full and the message "updating action movie for slide, "[slidename]". I just may have to make the tweaks on a PC until I figure it out.
Hi Chris,
Are you working in the same file still? It could be that having not worked as described cause a lingering element of corruption in your file, so you'll want to try this out on a brand new file while working locally as described.
I think you may have nailed it, thank you! I just created a new file, making sure to follow those the rules for working in Parallels, and I was able to successfully edit a fresh screen capture successfully. Cheers!
Awesome Chris! :-)
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