Anyone else having this issue? I am subscribed to new posts and replies but not receiving email notifications - just last 24 hours. Also my reply to posts are greyed out?
I replied to the case you submitted. I look forward to hearing from you so that we can get this resolved. I haven't seen any others with issue or reports of issues.
Well that's unhelpful for sure! I'm going to ping our web team and get them back on the case. Did you receive my emails I sent? If so - I can communicate through that just to keep the forums clean.
I've had my posts grayed out. It seems to occur when you make multiple posts during a short period of time. I think the forum software flags the posts as potential spam. I've not had the email.
Looks like Nancy has taken care of you here Joseph. She's correct, the spam filter picks up responses made quickly as well as users can unknowingly 'Flag' a post as spam and we have to manually check/release.
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I think they have finally caught up to you :)
I did notice yesterday that your posts were grayed out, but don't think they are today (Fri).
Ha ha - thanks Walt - I've been banished ;-)
Sorted - changed email addresses
Spoke too soon - still in exile.
Hi Wendy!
I replied to the case you submitted. I look forward to hearing from you so that we can get this resolved. I haven't seen any others with issue or reports of issues.
Hi Wendy! Testing e-mail.
Hi Leslie
testing email ;-) thanks
Nothing Leslie :-( I think Walt has put a hex on me
I thought Walt was a good guy too ;)
I've reached out to the team for further assistance with your issue.
Hi Leslie
any progress on this issue - haven't heard from anyone.
Hi Wendy - Sorry to hear that, I know a report/bug was filed, but I am not sure of any result. Reaching back out to the team for follow-up.
Are they in your junk/spam folder that is where mine go.
Thanks Phil - we're still working with Wendy to figure this out, but we'll be sure to share any updates here.
Hi Ashley
I tried to respond to your email yesterday but got a 'return notice' saying the server rejected the email because the content was inappropriate.
I did change my profile email address and now I am getting this message again. There are no messages in my junk folder.
Well that's unhelpful for sure! I'm going to ping our web team and get them back on the case. Did you receive my emails I sent? If so - I can communicate through that just to keep the forums clean.
I am getting your emails but can't respond as I get the post undeliverable notice
Emails just sent to you in a few different ways - so let me know if you can reply off of those.
My post here just started doing this, I was receiving reply messages though? https://community.articulate.com/discussions/articulate-storyline/object-disappearing-after-hover-over-state-change#reply-366924
I've had my posts grayed out. It seems to occur when you make multiple posts during a short period of time. I think the forum software flags the posts as potential spam. I've not had the email.
Looks like Nancy has taken care of you here Joseph. She's correct, the spam filter picks up responses made quickly as well as users can unknowingly 'Flag' a post as spam and we have to manually check/release.
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