Templates disappeared after update
Nov 27, 2013
By
Diane Smith
I recently updated my Storyline to the latest version. I usually create my own slides based on prior course layouts, however I wanted to use a template for one and discovered - all the templates that came with my original SL install ARE GONE! Instead, there is a rude note saying "Download free templates... Get free Storyline templates from the community at E-Learning Heroes."
Where did all my other templates go? I really really really don't want to (and don't have the time to) hunt down all the templates I had and download and figure out how to connect them to my SL again.
Help!
3 Replies
Hi Diane,
Have you checked under the "Templates" section and checked the drop-down menu for the templates?
It should look something like this:
Have you tried running a repair on Storyline?
If that doesn't work, you may want to try following the steps outlined in this article.
There is no dropdown menu in my Templates tab (see below).
No, I haven't run a repair, in fear that it would cause more problems. When I attempt to repair, using the instructions posted on the link you provided, there is no option to Repair, only Add/Remove, Reinstall, or Remove All.
Suggestions?
Hi Diane,
If you don't have a repair option either, and based on the image it sounds like you'll need to do the uninstall/reinstall of your Storyline software.
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