Tempshare

May 08, 2015

I just learnt about tempshare and follow the video tutorial and publish, zip, upload on the project (86MB) I have recently made. However, over the past 6 hours and 6 times (maybe more), the whole thing just stopped moving (status: publishing 99%) everytime. Anything wrong? What should I do?

2b84cbe72e3b2c89ec32a12d51aab4fa.png

31 Replies

Alyssa Gomez
Staff

almost 6 years ago08/14/18 at 8:58 pm (UTC)

Hi Stephanie!

When a course gets hung up in Tempshare, there are a couple of things you can try:

Restart the browser, then upload the output file to Tempshare again.
Use a different web browser.

If you're still getting stuck, share your file with us and we'll try and upload it from our end!

Katie Riggio
Staff

almost 6 years ago08/14/18 at 9:14 pm (UTC)

Really sorry you're also getting hung up in Tempshare, Stephanie. Alyssa beat me to it and shared some A+ steps to try there. 🌟

If you're still getting stuck after those steps, we'd definitely love to take a closer look at the file. If you need to share the project privately, use this upload link. We'll be standing by!

Stephanie Long

almost 6 years ago08/15/18 at 3:08 pm (UTC)

Hi Kate I have sent the attachment. Thanks again!

Katie Riggio
Staff

almost 6 years ago08/15/18 at 6:18 pm (UTC)

Thanks for your follow-up, Stephanie!

Ah, I'm actually unable to find any recent cases associated with your name or email. Did you receive a confirmation email or case number when you submitted the project? If not, could you have another go at uploading your .story file here and let me know what happens? I'll be standing by!