Text box change state to dim not working

Hi Gary

if you can share your .story file or even just the slide and let us know which version of SL you are using e.g. SL360 v3.1xxx

Hi, 

So I have a workaround which I have used which was to just create another object to appear when the first one ends. It has the same effect and serves it purpose. As such my project doesn't have the example saved on it anymore.

I use 360 version though. 

Any common errors that may cause this? Might be useful for future reference

Hard to say Gary without seeing your setup but from your description I did a rough sample and it appears to be working fine for me ---> see this Peek video.

That's a really clear example thanks!! 

I did do the same thing so very strange how I am not seeing the same thing happen.

I managed to recreate and here is the example...https://360.articulate.com/review/content/ec1bef43-902e-4064-bef4-32dd64d71f6f/review

Are you using the latest update of SL360 3.15?

I've had to roll back to 3.14 due to other issues. If you are on the latest - I would log a support ticket and you can share this post that has both our examples on it.

Just a thought and don't know if it will make a difference...try adding a cue point and use the cue point instead of time in the trigger.

Thanks so much for your help with this! 

I will raise a ticket now and hopefully that can be fixed real soon

=]

Hi Gary

I've attached my sample .story file here for Support to check out.

Hey Gary,

Sorry to see that you've run into an issue with this, but I appreciate you reaching out to our team.

I popped in to check and it looks like Wilbert is taking a look and you should be hearing from him soon.

I'm attaching Wendy's testing/notes to your case as well :)

Thanks Wendy!

Hi Gary

I just created a test file in the latest update 3.15.155881.0 and it works as expected - fading at a cue point. 

Hope you get it sorted soon.

It is being looked into now I believe!

I noticed though that it seems to be mostly when I was previewing. When I published the project it did work as expected. 

Hopefully it can be cleared up though. Thanks so much for your help!

I'm having the same issue.  Textbox will not change out of the normal state.   I have hidden text boxes that will change to normal just fine, but it refuses to change from normal to anything else.  Is there a best practice for using text boxes I'm missing here?   

Hi Nate

which version/update of SL are you using. Can you share your project file or even just one of the slides so someone can take a look.

Here is a sample file in SL360

Storyline 360.   I had to redesign how the course works already so no point in sharing the file.