The image in the media library doesn't match the image on the slide. Why?

Jun 29, 2020

I edited an image in my media library on a slide.  I merged the visible layers and saved the image -- as I always do successfully. The new image saved to the media library. But it doesn't appear on the main slide. Normally the media library image and main slide image match.  But not this time. I'm confused as to why.  The image isn't locked.....   Thanks.

1 Reply
Katie Riggio

Hi Scott,

I'm happy to look into the reimport process with you!

Is the revised image saved in the same location as the original image? If not, the Reimport button in the details pane won't appear. The new image file will need to live in the location the original one was imported from.

If you see something different, would you mind sharing a Peek 360 recording of the experience? I'm eager to find our next best steps!

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