Time it takes to open/save a file in Storyline

That's consistent with my experience. It does seem to take an inordinate amount of time, but it eventually gets there.

Wish there was a way to open/save faster.

Hi Alexandra,

You'll want to check that your system meets the minimum requirements here for working in Storyline. If you're having difficulty with some slow memory, you may also want to look at closing other applications or programs which could be drawing on the overall memory available for Storyline.

My system does I have 16GB of memory.

In the last two days it's been giving me the following message on saving as I add more to the file

Hi Alexandra,

I saw you also just posted that error in another thread - and I'd check that you've closed down all other programs while working in Storyline to prevent any memory issues when working in Storyline.

Already done. I've submitted a support ticket per David Anderson to see if support can figure out what the issues is

Ok great - do you have a case number handy so that I can follow along?

Case Number: 00410611

Thanks Alexandra. I see that Jonathan has been assigned to your case and I'll continue to follow along.

Sounds good...thanks

Ashley we did purchase the Platinum Membership plan does that make a difference?

Hi Alexandra,

I don't see that listed as a part of the contact information we have for you - but I'll let Jonathon know. In regards to what is included in your membership, it's detailed here as a part of the FAQ.