I've upgraded to S2 last week and removed S1 from my system. Now I can't open any projects that were built in S1. They have all changed to PDF files with no option to open them in S2. My operating system is Windows 7 Enterprise (64-bit), which from what I read meets the requirements.
Can anyone offer any information on what's wrong or how I can open old S1 files in S2?
Storyline 1 files can be opened in Storyline 2, just not the other way around. Are you opening the .story files? They should automatically open in SL2, since you had SL1 removed from your system.
Thank you for the reply. When I search for the .story files they all show they are in PDF or what looks to be PDF.
When I double click the file to open it, I get an Adobe Acrobat message.
I've also tried "Open With..." and Storyline is not an option.
So I opened S2 and browsed for the project. When I clicked on it, it finally uploaded into S2. I re-saved it (Save As) and changed the file name, but it is still showing as a PDF type of document. When opening it from the folder, I get the same Acrobat message as above. In S1 you could always open the folder and open the file. Has this changed?
It seems that the files may have changed somehow, or their default program changed while you switched to SL2, did you uninstall SL1 before installing SL2?
You should be able to click them right from the folder, however if Acrobat is opening, that is what they are defaulted to. You can go through the option you mentioned, open SL2, and search for file, or you could change the default program by right clicking, open with, then choose default program:
The next screen will give you the option to browser for a new program:
I had my IT department add S2 to the "Open With..." list and all of the icons for my projects changed from Acrobat to Articulate. I can now open them no problem. Thank you so much for your help!!!
By the way, your computer does this if it doesn't know what kind of file this is. If you removed Storyline 1 before you installed Storyline 2, it would cause this type of problem.
Thanks for weighin in here and just to clarify, Storyline 2 will open Storyline 1 files, but it's not backwards compatible. When you go to open a Storyline 1 file in Storyline 2, you'll be prompted with a message to upgrade it:
7 Replies
Hello Ann, and welcome to Heroes!
Storyline 1 files can be opened in Storyline 2, just not the other way around. Are you opening the .story files? They should automatically open in SL2, since you had SL1 removed from your system.
Hi Emily,
Thank you for the reply. When I search for the .story files they all show they are in PDF or what looks to be PDF.
When I double click the file to open it, I get an Adobe Acrobat message.
I've also tried "Open With..." and Storyline is not an option.
So I opened S2 and browsed for the project. When I clicked on it, it finally uploaded into S2. I re-saved it (Save As) and changed the file name, but it is still showing as a PDF type of document. When opening it from the folder, I get the same Acrobat message as above. In S1 you could always open the folder and open the file. Has this changed?
Hello Ann!
It seems that the files may have changed somehow, or their default program changed while you switched to SL2, did you uninstall SL1 before installing SL2?
You should be able to click them right from the folder, however if Acrobat is opening, that is what they are defaulted to. You can go through the option you mentioned, open SL2, and search for file, or you could change the default program by right clicking, open with, then choose default program:
The next screen will give you the option to browser for a new program:
Hope this helps!
Hi Emily,
I had my IT department add S2 to the "Open With..." list and all of the icons for my projects changed from Acrobat to Articulate. I can now open them no problem. Thank you so much for your help!!!
Thanks for the update Ann! Glad everything got sorted out.
By the way, your computer does this if it doesn't know what kind of file this is. If you removed Storyline 1 before you installed Storyline 2, it would cause this type of problem.
Hi Jacinta,
Thanks for weighin in here and just to clarify, Storyline 2 will open Storyline 1 files, but it's not backwards compatible. When you go to open a Storyline 1 file in Storyline 2, you'll be prompted with a message to upgrade it:
This discussion is closed. You can start a new discussion or contact Articulate Support.