Video interaction

here is the file

Hi, Nazmi.

Thank you for reaching out!

It looks like you shared the published file, which doesn't let us look into the triggers you have set up. If you can share your .story file, I'm happy to take a look and help you troubleshoot, and I'm sure others in the community will be glad to make suggestions as well. 

Hi, Nazmi.

Thank you for sharing the .story file!

My suggestion, if your design allows, is the following:

• Set the revisiting property of the slide as Reset to initial state.

• On your Stop button, set only the following triggers:
  • Stop History video
  • Jump to slide This slide

I am attaching the edited version with my suggestions. 

I hope this helps!

Thanks for your help. But it didn't work. The problem is that when I start the video by clicking play button appearing at the beginning in the middle of the page, the video starts. I expect the 1st layer question to appear at the 7th second but for example if I stop the video 5th second, the layer still shows when the video resumes.

Hi, Nazmi.

I recorded a very short Peek 360 video showing you the behavior I experienced in your project after the edits.

When the user clicks Stop, the video re-starts and the layer shows up again at 7 seconds. 

Let me know if I'm not understanding correctly. 

Hi, Maria

Really grateful to your efforts. What if you click Stop at 6 seconds before the layer shows up. I experience that layer shows up at the very beginning altough there is a trigget to resume the timeline. 

Hi, Nazmi.

Can you share a screen recording of what you're experiencing when previewing the .story file I shared? 

I'd like to get a better understanding of what's happening on your end. 

here is the video: https://www.loom.com/share/94e0a20b4f9140da869e210ba3efe3c0

Hi, Nazmi.

Thank you for the video recording!

It looks like you're still using the same triggers from your original project instead of the ones in my edited version above.

When you stop the video, the main idea is that the slide re-starts (Jump to slide This slide). Did you experience the same when previewing the project I attached in my previous response?

Yes, unfortunately the same happens. My point is that What if the user stops the video before the timeline reaches at 7 seconds that is also when the first question shows up.  In this case, the video restarts but the question shows up at the beginning rather than after 7 seconds.

Hi, Nazmi.

Here is my experience when I stop the edited project right before the timeline reaches 7 seconds: Peek 360 recording. 

Let me know if you don't see the same on your end, and I'm happy to connect you with one of our support engineers to help you troubleshoot. 

I have taken another video to show the problem. 

The video 1 for the problem:  https://www.loom.com/share/743b14b976b44306995eac29bd320c5a

The video 2 for the trigger sets

https://www.loom.com/share/fb6166e742114a60ae80e5a63ae649e3

The problem occurs when I stop the video before we reach 7 seconds. After the stop click, I restart the slide but this time the question shows up before we reach 7 seconds.

Hi, Nazmi. 

It looks like we're experiencing different things when previewing/publishing this project.

I want to connect you to one of our support engineers, so I opened a support case on your behalf, and you should hear from our team soon via e-mail.