I have triggers set up to pause and play a video six times to match the audio (the joy of separate files from SMEs lol). The preview and Review 360 look great! But when I publish it as a video, the trigger plays from the beginning of the video instead of from where it was paused. This happens in the regular Storyline 360 and the Beta version.
Thanks so much for reaching out! I'm sorry to hear that you ran into this issue.
We are currently tracking a known bug when publishing to video; the MP4 restarts after the Pause and then Play trigger on Cue points. I've added this post to the bug report so we can notify you as soon as a fix for this issue is released.
Thanks for letting us know about your experience, and we're sorry for any inconvenience this bug may have caused.
2 Replies
Hi Cynthia!
Thanks so much for reaching out! I'm sorry to hear that you ran into this issue.
We are currently tracking a known bug when publishing to video; the MP4 restarts after the Pause and then Play trigger on Cue points. I've added this post to the bug report so we can notify you as soon as a fix for this issue is released.
Thanks for letting us know about your experience, and we're sorry for any inconvenience this bug may have caused.
Thank you! 😁