I have created these buttons 4 times now. I have worked out that you can't copy/paste but you should be able to copy the format, using the Format Painter; right? Well that hasn't worked either :(
I have just re-created each of the buttons in the 1st 2 branching scenes and they still aren't working when I publish to Review...
Please help me as I cannot work out why this is happening to some slides and not others!!!!
I appreciate you sharing your file so we could take a look, but unfortunately, I'm not clear on which buttons on what slides I should be focused on.
I published your course and the buttons that were presented to me seemed to work, so let me know what to focus on and I'd be happy to take another look.
That message indicates that an answer is not selected.
I took a look at the file you originally shared and saw you'd added some triggers for the buttons B1 and A1 (I looked in scene 5) to change the state based on the user clicking on it. Buttons have built in states and if you're using those you don't need to include triggers for the same things. If you do have those triggers included they could be interfering with the designed behavior.
Once I removed those triggers the course behaved as expected showing the answer choice remaining selected and I was able to submit the question.
This is the sequel to the previous course and I am not sure if it is the 'button issue' again, or if Preview is playing up; there have been some strange functional problems occurring between reviewers (e.g. some functions work for one person and don't for another)
Has anyone else reported strange things when using Review?
Anyhow, I have completely rebuilt the multiple choice buttons for the 'Mitch' scenario, following your instruction from the previous post, and it still appears to not be working; I don't know how else to trouble shoot this problem. I even published to the LMS; they still didn't work.
Here is the link to the Review and I have attached the SL file.... any help or information you can provide would be awesome. In using this product for nearly 3 years I have never experienced this type of thing where an issue is repeated across design projects; I am completely stumped!
I was unable to resolve the problem; it was random and didn't occur on each slide. I had copied and pasted the buttons from a previous course and wonder if that was the problem? Also, I used a symbol on the 'selected' state and wonder if that was a problem? I ended up using the button icons and rebuilding the buttons in the course; then copying to each slide.
Unfortunately, my organisation has some firewalls, or something, that prevents me from publishing and using the content libraries when I am logged in via our VPN. A very frustrating problem that cannot be specifically identified or resolved.
I'm back with the same course and similar issue, involving quiz multi choice buttons...
In the attached course (RMCC), I have created slides and then transformed them into quizzing slides. The 'pick many' slides seem to be giving me the most grief in that it shows the wrong layer when the selections are made.
I have attached the 1st course (MNCC), which the RMCC is designed from, so that you can see how I need the course to behave.
I don't understand what is interfering with the course behaving in the way it has been designed... your fresh perspective would be a great help.
The multi choice ones in RMCC... when I test these slides there are more than 1 correct answer; however, the slide only allows one correct answer, if any, and the rest go to the Incorrect layer????
The MNCC course was uploaded to just demonstrate how the course is intended to behave... it does not have multi select answers though.
you have individual triggers to show the layers correct or incorrect when the user clicks any one of the buttons - so SL is not getting to evaluate with the submit button - this was slide 4.3
Would this be the standard triggers when using a multi pick quiz slide? The triggers prevent the 'submit' button feature, in the player, from being used...is this still going to record the response in the Results slide?
you should be able to select the correct answers in the form view and when the user clicks the submit button, it returns correct layer if they are chosen or incorrect layer if they are not.
And it does work. Remove those three triggers to show feedback layers and it works as expected.
Were you seeing the wrong behaviour in preview or publish?
The slide is performing well; thank you. I was just asking further questions around what you were able to fix for me...
1. do I have to use these triggers every time I use a multi pick quiz slide?; and
2. my course instructions tell the end user to select the 'tick' in the bottom right corner of the player, to submit their answers. I noticed this isn't the case i what you have resolved for me; will the responses still be recorded in the results slide?
did you see my post above. I'm not sure why you were using the triggers to show layers when the pick many was working as expected.
If the user selected A and B then clicked the tick (submit button) - the correct layer displayed
If the user selected any other combination and clicked the tick - the incorrect layer is displayed.
As long as this slide is ticked in the result slide to be included the slide should record correct. If you are asking if the user's actual responses are recorded in your LMS that would depend on your LMS.
Happy to discuss if you want to chat about it. I notice you're in Brisbane - I'm on Bribie Island. My mobile number is 0419 047732
Thank you for your persistence. I am off work today but will fiddle with the course, based upon your recommendations & problem solving suggestions, tomorrow. That's wonderful you are nearby.... I will call if I require further assistance with this issue.
Many thanks...I would be lost without the support of you experts! :)
17 Replies
Hello Kerry,
I appreciate you sharing your file so we could take a look, but unfortunately, I'm not clear on which buttons on what slides I should be focused on.
I published your course and the buttons that were presented to me seemed to work, so let me know what to focus on and I'd be happy to take another look.
Also....
What does it mean when, after selecting the A or B button, you click the 'submit' button in the Player and it says...
"Invalid answer: You must complete the question before submitting"?
Hi Kerry,
That message indicates that an answer is not selected.
I took a look at the file you originally shared and saw you'd added some triggers for the buttons B1 and A1 (I looked in scene 5) to change the state based on the user clicking on it. Buttons have built in states and if you're using those you don't need to include triggers for the same things. If you do have those triggers included they could be interfering with the designed behavior.
Once I removed those triggers the course behaved as expected showing the answer choice remaining selected and I was able to submit the question.
I also recorded a quick Peek video to walk you through this.
Let me know if you need anything else!
Hi Ashley
I am hoping you can help me again...
This is the sequel to the previous course and I am not sure if it is the 'button issue' again, or if Preview is playing up; there have been some strange functional problems occurring between reviewers (e.g. some functions work for one person and don't for another)
Has anyone else reported strange things when using Review?
Anyhow, I have completely rebuilt the multiple choice buttons for the 'Mitch' scenario, following your instruction from the previous post, and it still appears to not be working; I don't know how else to trouble shoot this problem. I even published to the LMS; they still didn't work.
Here is the link to the Review and I have attached the SL file.... any help or information you can provide would be awesome. In using this product for nearly 3 years I have never experienced this type of thing where an issue is repeated across design projects; I am completely stumped!
Hi Kerry,
Which particular slides is the problem occurring on? This would help us troubleshoot the problem that you are encountering.
Hi Jeffrey & Ashley
So sorry for the delayed response...
I was unable to resolve the problem; it was random and didn't occur on each slide. I had copied and pasted the buttons from a previous course and wonder if that was the problem? Also, I used a symbol on the 'selected' state and wonder if that was a problem? I ended up using the button icons and rebuilding the buttons in the course; then copying to each slide.
Unfortunately, my organisation has some firewalls, or something, that prevents me from publishing and using the content libraries when I am logged in via our VPN. A very frustrating problem that cannot be specifically identified or resolved.
Thank you for your support
K :)
I'm back with the same course and similar issue, involving quiz multi choice buttons...
In the attached course (RMCC), I have created slides and then transformed them into quizzing slides. The 'pick many' slides seem to be giving me the most grief in that it shows the wrong layer when the selections are made.
I have attached the 1st course (MNCC), which the RMCC is designed from, so that you can see how I need the course to behave.
I don't understand what is interfering with the course behaving in the way it has been designed... your fresh perspective would be a great help.
Hi Kerry
I've downloaded your course - which slides in particular are not working?
The multi choice ones in RMCC... when I test these slides there are more than 1 correct answer; however, the slide only allows one correct answer, if any, and the rest go to the Incorrect layer????
The MNCC course was uploaded to just demonstrate how the course is intended to behave... it does not have multi select answers though.
Thanks Wendy :)
Hi Kerry
you have individual triggers to show the layers correct or incorrect when the user clicks any one of the buttons - so SL is not getting to evaluate with the submit button - this was slide 4.3
Yes.... I did this when the multi pick was producing the above mentioned error... obviously it didn't fix it either :(
Those triggers should work but you'd need to add in conditions - I only worked slide 4.3 - see attached file if that works how you want
Thanks Wendy...I am downloading to test now.
Would this be the standard triggers when using a multi pick quiz slide? The triggers prevent the 'submit' button feature, in the player, from being used...is this still going to record the response in the Results slide?
No Kerry,
you should be able to select the correct answers in the form view and when the user clicks the submit button, it returns correct layer if they are chosen or incorrect layer if they are not.
And it does work. Remove those three triggers to show feedback layers and it works as expected.
Were you seeing the wrong behaviour in preview or publish?
Hi Wendy
The slide is performing well; thank you. I was just asking further questions around what you were able to fix for me...
1. do I have to use these triggers every time I use a multi pick quiz slide?; and
2. my course instructions tell the end user to select the 'tick' in the bottom right corner of the player, to submit their answers. I noticed this isn't the case i what you have resolved for me; will the responses still be recorded in the results slide?
Sorry for the confusion :)
Kerry
did you see my post above. I'm not sure why you were using the triggers to show layers when the pick many was working as expected.
If the user selected A and B then clicked the tick (submit button) - the correct layer displayed
If the user selected any other combination and clicked the tick - the incorrect layer is displayed.
As long as this slide is ticked in the result slide to be included the slide should record correct. If you are asking if the user's actual responses are recorded in your LMS that would depend on your LMS.
Happy to discuss if you want to chat about it. I notice you're in Brisbane - I'm on Bribie Island. My mobile number is 0419 047732
Hi Wendy
Thank you for your persistence. I am off work today but will fiddle with the course, based upon your recommendations & problem solving suggestions, tomorrow. That's wonderful you are nearby.... I will call if I require further assistance with this issue.
Many thanks...I would be lost without the support of you experts! :)
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